Data Centre Linux & HW Engineer, India, BOM EAST - DCO

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations designs installs & maintains the worlds largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux & HW Engineer at Amazon Data Services India Private Limited (ADSIPL) with a passion for technology to help us expand AWS Cloud offerings to the next level.

ADSIPL offers an exciting dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure scalable and cost-effective manner.

At ADSIPL career progression is part of our environment. We want you to progress. If your career path is in Systems Network or Database Engineering Software Development or maybe AWS Support Technical Operations or perhaps Project Management we will create a development plan to enable you to succeed reaching those goals. This begins on Day One!

A Data Centre Linux & HW Engineer at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers Systems Engineers Software Developers Database Engineers Technical Operations) and external customers (Hardware Vendors Contractors Service Providers among others).


Key job responsibilities
Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently these include:

Escalation point and technical troubleshooter for all Systems and Network hardware problems
Deep diving into Linux server issues
XEN service virtualization troubleshooting

Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical

Remediation of physical layer outages both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Center power & cooling events

Operations: Meet 24x7 On-Call requirements and response during shift rotations.

Install & configure racks of hosts in line with internal SLAs
Triage & resolve trouble tickets for all devices in your region
Data Center point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts & spares
Help define metrics to increase our customer uptime
Enforcing Security Best Practices at ADSIPL
Interact with third party vendors & contractors
Contribute ideas to improve operational efficiency

Project Management:
Participate in and deliver on a number of high impact small to mid-scale projects
Participate in internal team meetings at ADSIPL for metric analysis and project status updates
Help build the worlds largest Cloud infrastructure in India
Mentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
Hiring: Contribute towards building a great team by getting involved in the ADSIPLs hiring process/candidate interviews



About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and Amaze Con (Diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 2 years of computer hardware troubleshooting and repair experience
- 1 years of computer networking experience
- Bachelors degree

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1 years of data center experience
- Experience on Network Equipment Installation and Configuration

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.