Sales and Service Head
Sales and Service Head
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key purpose:
The purpose of the Sales and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy.
Duties and responsibilities:
- Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements and sales and servicing elements of the strategy
- Lead sales and servicing business operations to ensure that retention and new business targets are met
- Contribute to the development of appropriate pricing strategies through market intelligence and client profitability analysis
- Continuously evaluate market demand and contribute to ensuring service offerings are evolved to meet demand in a profitable manner
- Ensure that the sales and servicing divisional structure is developed resourced and optimised to execute against the strategy and divisional requirements in collaboration with Sales and Marketing Executive
- Build sales and servicing team capabilities to understand market demands and to make recommendations to evolve service offering to meet demand
- Participate as a member of the Sales and Servicing Leadership team and contribute to the development of Sales and Servicing group strategy methodologies technologies practices policies and processes
- Contribute to and execute appropriate marketing initiatives within division
- Ensure active engagement and direct support with new and current clients by sales and servicing teams
- Provide key insights to support the RTT business review process and take corrective actions to ensure the successful achievement of targets
- Ensure active communications within sales and servicing teams and drive a high performing service orientated and collaborative culture in division between divisions and support functions
- Develop a highly skilled and engaged workforce within the functional area through the effective selection onboarding development and management of talent
- Drive continuous improvement within area of accountability whilst ensuring compliance to applicable statutory and regulatory requirements
Qualifications and experience:
- 10 12 years of experience of which 5 years is at a senior management level within sales and servicing environment (essential)
- Bdegree at NQF level 7 or equivalent in commerce or similar field (essential)
- Honours level in commerce or similar (desirable)
- Broad experience in SA logistics market
- Road Freight and logistics specific industry knowledge
Employment Type
Full Time
