Duties and responsibilities:
- Build and maintain effective relationships with all key stakeholders to facilitate organizational effectiveness
- Identify areas of concern in terms of reporting and use influence to debate and agree the best way forward
- Act speedily to resolve problems queries and complaints Use influence and negotiation to achieve winwin outcomes
- Initiate meetings with key stakeholders to track progress manage expectations and ensure clients needs are met
- Proactively communicate and share information and encourage discussion and debate (share successes highlight challenges and identify and manage risks)
- Read the cultural environment and adapt communication style to meet the needs of different audiences
- Anticipate and manage conflict demonstrating an ability to resolve differences particularly where these may be stalling the implementation of agreed plan
- Follow the official procurement process to engage with any software professional or managed services vendors
- Adhere to RMB policies surrounding contractors
- Ensure correct invoicing processes are followed
- Ensure contractor onboarding process is followed correctly
- Partake in software contract negotiation when need be
- Be familiar with and execute all legal processes
- Provide feedback to vendors on contractor performance
- Produce agreed artefacts according to PMO minimum standards.
- Sizing Scoping Costing Baseline Project Plans Risk Management Quality Plan Communication
- Evaluate and assess the effectiveness of the minimum standards and suggest necessary changes to PMO if necessary
- Manage scope of work budget timeframes and quality of deliverables
- Take necessary measures to manage potential risks
- Consider processes business technology and people in order to implement changes
- Communicate with stakeholders frequently to keep them informed and uptodate
- Facilitate process to allocate and secure resources to projects
- Verify times and value captured by project team against the project
- Complete project dashboard accurately and timeously
- Coordinate day to day tasks and elimination of obstacles
- Clarify responsibilities in the team
- Enable a high performing environment
- Ensure adherence to PMO minimum standards
Qualifications and experience:
- 10 years Project Management experience
- 5 years Banking experience
- 5 years Marketing and Comms experience in implementing Business Technology solutions
- Fully comfortable with Agile delivery methodology and ceremonies (Scrum or SAFe)
- Ability to manage a number of dependencies outside their project
- Project Management Certification
- Agile Project Management Certification
- Implementation of Corporate Website (Preferable)
- Implementation of Digital Assets Management solution (Preferable)
- Worked with Marketing Agencie