B2C Sales Representative (Pre-Planning) - 11915
B2C Sales Representative (Pre-Planning) - 11915
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$ 1100 - 1600
1 Vacancy
Job Description
LOOKING FOR STELLAR TOP CANDIDATES
Position: B2C Sales Representative (Pre-Planning)
Working Hours: Remote (Pacific Time Hours)
Salary: Philippines: $1100 - 1600
Latin America: $1900 - 2400 (depending on clients final offer)
About the Client:
Were reshaping how families plan for end-of-lifewith compassion clarity and just over a year weve supported thousands of families nationwide and our pre-planning service is now one of our fastest-growing areas.
Business Model
- Online funeral home focusing on transparency hospitality and value-oriented pricing
- Two types of customers: at-need (immediate service) and pre-planning (insurance-like product)
- Median sales cycle: 2 weeks but can extend to months
- Pre-planning sales involve educating customers on a sensitive topic (mortality)
About the Role:
As a Pre-Planning Sales Representative youll help families make proactive decisions about funeral and cremation arrangementslocking in todays pricing documenting their wishes and easing future stress for loved ones. Some conversations are consultative; others convert quickly. Youll need empathy urgency and structure to succeed in this remote consumer-facing / B2C sales role.
Youll manage a pipeline of current and past inbound leads and play a critical role in helping families plan aheadremoving uncertainty and offering peace of mind when it matters most.
- Focus on Pre-planning sales (vitamin vs. painkiller approach)
- Primarily inbound leads with outbound follow-up
- Requires sensitivity authenticity and non-aggressive engagement
Role Responsibilities:
- Own the Sales Pipeline
- Manage a high-volume funnel of 300 leads/month
- Convert at least 40% of leads using soft-close techniques and compelling follow-ups
- Leverage calls texts and emails to nurture leads over longer decision cycles
- Upsell value-added offerings to increase average order value
- Build Trust Through Expertise and Empathy
- Establish yourself as a credible compassionate guide for families navigating pre-planning
- Communicate the benefits of pre-planning in simple compelling terms
- Use a consultative approach to match families with the right options
- Build rapport quickly and handle objections with carenot pressure
- Collaborate and Scale
- Share learnings and feedback to improve sales scripts tools and messaging
- Participate in pipeline reviews and strategy sessions
- Support onboarding and mentoring of new team members as we grow
Requirements:
- 2 years of consultative B2C sales experience in long-cycle environments (e.g. insurance financial planning senior living)
- Has professional experience on using Hubspot (Preferred)
- A persuasive yet empathetic communication styleconfident warm and expert
- Proven ability to manage a high-volume pipeline with consistent follow-through
- Skilled in objection handling and guiding uncertain prospects toward action
- Self-starter mindset with strong organization and autonomy
- A deep belief in the mission and a desire to help others through meaningful work
Why Join us
- Make a Real Impact: Help families make thoughtful future-focused decisions during an emotionally sensitive time
- Shape an Industry: Bring innovation clarity and compassion to a space ready for change
- Grow with Us: Join at a pivotal time with opportunities to influence strategy process and culture
- Fully Remote: Work from anywhere with a mission-driven high-autonomy team
NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Required Experience:
Unclear Seniority
Employment Type
Full Time
