Junior IT Support Engineer
Junior IT Support Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The IT Support Agent is responsible for providing technical support to employees within the Labournet Group. Ensuring that employees have functional company equipment keeping record thereof and troubleshooting any issues that may arise. The main criteria of successful job performance is ensuring that the agreed service levels are met or exceeded for end-user support.
Minimum Experience Required:
- 2-3 years of practical work in the field of IT and IT Support (at user system and network level)
- Troubleshooting Windows 11
- Experience with the Office 365 Admin Center
- Experience in troubleshooting and performing administrative tasks on desktops laptops and end- user devices
- Experience in liaising with partners and vendors
- Experience with ticket handling and management systems including prioritisation
- Working knowledge and experience with Active Directory
Core metrics:
- Physical ability to do manual labour (install network cables laptops printers etc.)
- Ability to interact and communicate on all levels.
- Troubleshoot all IT related queries
- Maintain systems to ensure quality control.
Qualifications :
- Matric
- A N MCSA / MSCE
- Diploma/B. Degree in IT would be advantageous
Additional Information :
In return we offer you
Culture
We pay attention to output rather than time spent and we offer a flexible working environment.
Employer of choice
Our managers believe in putting their people first and are devoted to their growth and development hence we practice servant leadership (inverted pyramid).
Flexibility
You must look after yourself; you cannot pour from an empty cup and we prefer work-life integration to work-life balance.
Passion
Bring a sense of purpose to work and depart with a sense of success.
How we work at Labournet
Gone are the days when you had to sit in traffic to go to work! Our hybrid working approach enables employees and their managers to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are while sustaining virtual cooperation between our employees and teams thanks to technology.
Why should you join Labournet
Its more than just a job with Labournet. Its a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge customer-centric services and technology solutions. Every year you can help us by facilitating HR best practice by securing our companys ultimate compliance across the whole employee life cycle! In the end youve created a profession that no one could have predicted.
Who are we
Your Strategic Partner in Human Resource Solutions
Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible flexible affordable comprehensive and motivated by the goals and objectives of your business. Labournet strives to become an extension of your HR department to fulfill your compliance needs allowing you to keep a relentless focus on core activities.
The trusted compliance partner to employers solving their evolving compliance needs.
What do we do
We provide leading compliance solutions through-out South Africa that implement best practices within the businesses we partner with.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
