Freight Operations and Customs Manager

a leading South African online retailer is looking for a highly talentedFreight Operations and Customs Managerto join ourteam inCape Town.

We are a young dynamic hyper growth company looking for smart creative hardworking people with integrity to join us. We offer a market related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.

This position reports to : Head of Takealot Freight Forwarding.

Purpose of this position:

To manage and oversee all freightforwarding customsclearance and operational activities to ensure the smooth flowof goods and efficient management of customs compliance forinternational and domestic shipments. This role focuses ondelivering exceptional service to clients while ensuringregulatory compliance cost optimization and operationalefficiency with a strategic outlook towards ensuring sustainableand costeffective business growth and expansion.

Your responsibilities will include:

• Supervise endtoend freightforwarding operationsincluding planning booking and managing shipmentsvia air sea and land.
• Coordinate with carriers shipping lines and transport providers to ensure timely transportation of goods.
• Optimize operational processes to improve ontime delivery and minimize delays.
• Ensure all customs clearance procedures are completedaccurately and in compliance with international and localtrade regulations.
• Remain updated on customs regulations tariff classifications and trade policies to provide clients with expert advice.
• Manage permits licenses and certifications related toimport/export activities.
• Act as the main point of contact for clients to addressinquiries provide updates and resolve shipment orclearance issues.
• Maintain strong relationships with customers suppliersand customs authorities.
• Implement and maintain freight and customs software(CargoWise) systems for efficient documentationshipment processing and tracking.
• Oversee the preparation and review of shippingdocumentation including bills of lading invoices andcustoms declarations.
• Handle disruptions including rerouting shipments orresolving customs delays efficiently and appropriately.
• Ensure adherence to global trade laws to mitigate risksof penalties or delays.
• Prepare regular operational performance and financialreports for management.
• Analyse data to identify trends improve operations and enhance efficiency.
• Local and International travel as required.

Skills Required :

• Experience presenting to senior managers.
• Proven track record of delivering results.
• Competence in Excel (Google Sheets) & PowerPoint(Google Slides)
• Ability to go beyond what is expected.
• Commercially minded strong negotiator
• Datadriven and analytical
• Solutionsoriented cando attitude; initiativetaking
• Excellent communication and presentation skills
• Ability to develop senior level relationships effectively.
• Strong prioritization and time management skills
• Comfortable with change and excellent collaborator
• Ability to manage multiple opportunities simultaneously

Qualification & Experience:

• 5 7 years experience in freight forwarding logistics or customs operations (management experience preferred)
• Proven experience working in an internationalenvironment with multimodal transport
• Strong knowledge of import/export regulations andINCOTERMS
• Proficiency in freightforwarding and customs clearancesystems/software
• Exceptional negotiation leadership and interpersonalskills
• Analytical and problemsolving skills with a resultsdriven mindset
• Ability to manage multiple deadlines in a fastpaced environment

The Environment:

• employees are entrepreneurial and dynamic smart customer centric fun and have the shared ambition of being the leading e commerce company in Africa.
• We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind whois Smart has Integrityand is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.