Fraud Detection Administrator (138848)
Fraud Detection Administrator (138848)
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Salary Not Disclosed
1 Vacancy
Job Description
Job Classification
REQ: 138848
Talent Acquisition Contact: Lerato Sithole
Location: 135 Rivonia Road Nedbank Head Office Sandton
Closing Date: 26 May 2025
Job Family
Career Stream
Leadership Pipeline
Job Purpose
- To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.
Job Responsibilities
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.
- Influence the enhancement of business processes and methodologies.
- Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
- Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
- Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
- Contribute to smooth flow of work and maintain relationships with internal and external service providers.
- Manage and prevent potential operational losses.
- Prioritise reported risk events.
- Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
- Determine completeness of reported risk event.
- Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
- Provide feedback to stakeholders.
- Provide administrative support services to stakeholders.
- Action requests for authentication of identity documents.
- Ensure timeous payment for services rendered order stationery and reimbursement of staff expenses by capturing Group Finance (GFD) vendor payments procurement and staff reimbursements by processing the amounts on the relevant system.
- Ensure smooth operation and service delivery to GRS by administering travel accommodation venue and equipment bookings per relevant policies.
- Ensure compliance to company standards by managing the asset register through purchasing updating and maintaining it.
- Manage the onboarding process of new employees.
- Comply with risk standards and policies.
- Understand and embrace the Nedbank vision and demonstrate the values.
- Improve personal capability and stay abreast of developments in field of expertise.
- Support personal growth and enable effectiveness in performance of roles and responsibilities.
- Maintain knowledge management and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.
Essential Qualifications NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Criminal Justice qualification
Minimum Experience Level
- 23 years experience in banking and/or operational backoffice environment in a financial institution
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Branch processes and procedures
- Client service principles
- Filing techniques
- Governance Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
Behavioural Competencies
- Applied Learning
- Collaborating
- Decision Making
- Driving for results
- Managing Work
- Quality Orientation
Disclaimer
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at
Please contact the Nedbank Recruiting Team at
Required Experience:
Unclear Seniority
Employment Type
Contract
