Estates Officer (139181)
Estates Officer (139181)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Classification
Job Requisition 139181
Closing Date 20 May 2025
Location Cape Town
Please Note: Preference will be given to applicants from Underrepresented Groups
Job Family
Career Stream
Leadership Pipeline
FAIS Affected
Job Purpose
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure that all estates assets are insured against loss.
- Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
- Update stats and have monthly meetings with Management to identify possible risks.
- Get equity mandates from the heirs before liquidating any assets.
- Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
- Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
- Responding to client queries and complaints within 48 hours.
- Escalating complaints to Management.
- Foster professional relationships with beneficiaries; intermediaries and others.
- Finalise estates within 12months to ensure client satisfaction Generate revenue by taking executors fees.
- Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
- Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
- Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.
Job Responsibilities Continue
People Specification
Essential Qualifications NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Post Graduate Diploma: Financial Planning.
Essential Certifications
Preferred Certifications
Minimum Experience Level
35 years in legal / banking environment
Technical / Professional Knowledge
- Microsoft Office
- Administrative procedures and systems
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance Risk and Controls
Behavioural Competencies
- Customer Focus
- Work Standards
- Collaborating
- Communication
- Managing Work
- Building Partnerships
Please contact the Nedbank Recruiting Team at
Required Experience:
Unclear Seniority
Employment Type
Full Time
