Degree/diploma in supply chain/warehousing field beneficial
5 years relevant experience within the warehousing environment
Administrative capabilities
Computer skills
Ability to solve discrepancies when highlighted
Ability to identify discrepancies in terms of stock condition and quantity
Good communication skills
Planning skills
Able to make decisions
Knowledge of warehouse processes and packaging standards applicable to the department
Knowledge of planning and organising the receiving process to ensure smooth running of the entire receiving process
Have product knowledge
Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
Have knowledge and understanding of how to use the system within the operation
Have knowledge and understanding of company policies
Have knowledge and understanding of the Health and Safety procedures and requirements
Have a knowledge and understanding of the ISO 9001 procedures
Responsibilities:
Operations
Ensure that the Standard Operating Procedures are known understood trained on and maintained to ensure that the receiving procedures are carried out correctly
Understand and know how to make use of the various systems in the business; ISAStore Freightware MyBusiness Embrace etc
Ensure effective planning of inbound stock is done daily as per the volumes to be received
Ensure effective planning of staff requirements to manage volumes expected
Ensure that sufficient materials and equipment is available to effectively carry out the receiving tasks
Ensure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the products
Carry out investigations where required for discrepancies of documentation vehicles seals or products upon receiving
Communicate issues with the customer where necessary
Resolve all issues within 24 hours
Escalate all issues which cannot be resolved to the respective Manager
Ensure all receiving reports are managed maintained monitored actioned upon and reported to the respective managers
Analyse receiving stats from reports and use the information to action as required
Ensure that control of all documentation is maintained at all times and all filing is up to date
Ensure all stock is put away on time daily
Ensure that product master information is correctly recorded upon inbound of new products and SKU changes
Quality Health and Safety and KPIs
Ensure that receiving KPIs are known understood measured managed and maintained and reported on
Ensure NCRs/NCPs and IOs are raised daily
Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
Ensure that all monthly checks are carried out as required
Maintain housekeeping standards on a daily basis
Ensure adequate staffing levels in order to meet operational requirements
Ensure that all staff are properly trained in all aspects of the operation
Ensure overtime is kept to a minimum and only required on an exception basis
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