drjobs Principal: Journey & MarTech Analytics

Principal: Journey & MarTech Analytics

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1 Vacancy
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Job Location drjobs

Randburg - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Minimum requirements:

  • A Degree in an analytical field e.g. Informatics Computer Science Data Science Commerce
  • A Post Graduate qualification is preferred

Experience

  • 58 years of experience gathering requirements and analyzing data
  • 810 years working experience preferred
  • Experience required with a proven track record in the drafting and implementation of Journey Analytics driven initiatives on Digital Projects
  • Extensive Digital Customer Experience (DCX) and personalization knowledge
  • Proven track record in MarTech and related marketing areas such as performance media buying digital analytics content management systems email marketing automation and personalization
  • Working experience with Facebook Ads/Google Ads/Adobe Analytics/ with the respective platforms analytics tracking capabilities (Facebook Pixels Google Ads Conversion Tracking)
  • Excellent communication and presentation skills able to collaborate with crossfunctional teams within the Division or others
  • Experience implementing tracking using Tag Management systems such as Adobe Launch or Google Tag Manager (GTM) to implement tracking on Content and eCommerce sites
  • A minimum of 5 years working with Marketing Technology (MarTech) such as Adobe Analytics Google Analytics Google Optimize Data Studio DMPs CDPs Google Tag Manager
  • Experience working in performance marketing or eCommerce environment (advantageous)
  • Ability to tie personalisation and optimization initiatives to drive ROI
  • Experience in funnel analytics and digital marketing technologies

Technical Competencies:

  • Adobe Analytics and Adobe Launch
  • Google Analytics
  • Google Tag Manager
  • Google Optimize

Responsibilities:

  • To understand the context and usage of the digital marketing technologies for digital user journeys and analysis
  • Coordinate with the system owner for assigned marketing technology platforms to ensure reporting requirements are fulfilled
  • Serve as superuser to figure out possible workflows and help nontechnical marketers run better performing campaigns
  • Manage the departments marketing analytics requests with Data/Tech Teams or external vendors
  • Setup and maintain Adobe Analytics and Google Analytics taggings for new campaigns
  • Develop and maintain Google Datastudio/Tableau/PowerBI dashboards for daily/weekly/monthly performance marketing tracking
  • Ensure that Executivelevel reporting is available to track key KPIs and is accurate and fitforpurpose relative to the business value drivers
  • Drive an improvement in the return on spend of the performance marketing budget as per the internal KPI
  • Provide input to the development of Audience segmentation strategies relative to MarTech capabilities and outputs to help drive the commercialization of our digital data
  • Align with broader MCG strategic initiatives to deliver value for the business and Group Digital
  • Use insights to drive strategic and operational KPIs
  • Provide input to the development of ML models with Data Science to drive personalization initiatives and commercial outcomes and ROI
  • Work with MCG stakeholders to implement and share learnings and successes across markets
  • Measure success and communicate learnings to relevant stakeholders to drive strategic build and optimization decisions
  • Develop and document working strategies on how journey optimization and personalization strategies impact key business objectives revenue and cost savings
  • Use Analytics and insights on the endtoend customer journey to help reach the internal subscriber growth KPI
  • Improve the efficiency of the customer journey by providing recommendations to improve conversions as per internal KPIs
  • Perform analytics on the endtoend digital funnel and provide insights and recommendations on areas to be optimized
  • Drive the governance and usage of Google Analytics/Google Tag Manager across the business
  • Build dashboards that allow Business units to measure the efficiency of products and marketing campaigns
  • Work with BI teams to align dashboarding outputs to align to the KPIs defined in the Measurement Framework and business best practices
  • Implement digital analytics solutions on eCommerce content and viewing sites and apps in line with best practices and business
  • Conduct Analysis on the performance of Customer Value Management (CVM) campaigns Partnerships and Performance Marketing (PMKT) efforts and provide insight and recommendations to optimize funnel performance.
  • Utilize Customer Lifetime Value (CLV) metrics and attribution models to improve the advertising journey and campaign targeting
  • Report on traffic conversions acquisitions and retention of customers driven by Public Relations (PR) & Social Media PMKT Partnerships and CVM and direct traffic to the home page/landing pages
  • Develop track and report on Key KPIs pertaining to Digital traffic Acquisition Conversions CLV CAC and Retention
  • Work collaboratively with the performance marketing teams providing insight and reporting on Audience behaviour CLV and Return on Ad Spend (ROAS) metrics
  • Perform analytics on the endtoend digital funnel and provide insights and recommendations on areas to be optimized
  • Drive the governance and usage of Google Analytics/Google Tag Manager across the business
  • Build dashboards that allow Business units to measure the efficiency of products and marketing campaigns
  • Work with BI teams to align dashboarding outputs to align to the KPIs defined in the Measurement Framework and business best practices
  • Implement digital analytics solutions on eCommerce content and viewing sites and apps in line with best practices and business
  • Conduct Analysis on the performance of Customer Value Management (CVM) campaigns Partnerships and Performance Marketing (PMKT) efforts and provide insight and recommendations to optimize funnel performance.
  • Utilize Customer Lifetime Value (CLV) metrics and attribution models to improve the advertising journey and campaign targeting
  • Report on traffic conversions acquisitions and retention of customers driven by Public Relations (PR) & Social Media PMKT Partnerships and CVM and direct traffic to the home page/landing pages
  • Develop track and report on Key KPIs pertaining to Digital traffic Acquisition Conversions CLV CAC and Retention
  • Work collaboratively with the performance marketing teams providing insight and reporting on Audience behaviour CLV and Return on Ad Spend (ROAS) metrics
  • Conduct A/B tests to drive improvement of conversions on the platform by analysing customer behaviour and platform interaction
  • Build governance around running updating and optimizing personalization initiatives
  • Manage digital property personalization master document to track initiatives
  • Ensure that all personalization initiatives are well documented and process oriented
  • Prioritize and drive programs to improve Digital Experience
  • Implement and develop business cases to motivate for initiatives

Employment Type

Full Time

Company Industry

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