Desktop Support Engineer - Western Cape
Desktop Support Engineer - Western Cape
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Salary Not Disclosed
1 Vacancy
Job Description
Contract position
Minimum requirements:
- Bachelors degree in computer science Information Technology or related field required
- 5 years Desktop Support experience
- Own reliable vehicle
- Good communicator as there are several stakeholders to engage with (onsite store Team Leader IT vendor WFS IT team)
- Excellent troubleshooting skills
- Experience with advanced IT concepts such as Cisco networking WAN/LAN architecture server architecture data center infrastructure and security
- Must possess the ability to learn new technologies quickly and work independently
Responsibilities:
- Perform asset audit and stock count
- Diagnose computer issues related to printing of store and credit cards
- Troubleshoot issues related to signature pads
- Guidance or instructions will be provided by the IT team therefore specific knowledge of the card printer and signature pads not required
- Provides software support and troubleshooting on both Microsoft Windows and Apple Mac operating systems for a wide variety of applications hardware and software
- Conducts detailed and effective technical analysis in order to resolve issues related to support and maintenance
Employment Type
Full Time
