IT Support Engineer
IT Support Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Minimum requirements:
- Relevant IT Degree/Diploma/Certification is a plus
- Experience with Cloud Solutions ie AWS
- 2 years of proven work experience as a technical support engineer on Linux and Vtiger
- Google workspace suite of applications administration experience
- Experience with endpoint security
- Good networking troubleshooting skills
- Knowledge of computer hardware and networking systems
- Ability to troubleshoot complex hardware and software issues
- Familiarity with POPI and ISO 27001 certifications is a plus
- CompTIA A and/or N a plus
- Good time management skills
- Good interpersonal skills
- Excellent written and verbal communication skills
- Good proactive analytical and logical thinking
- Currently based in Cape Town
Responsibilities:
- Installing configuring and updating Linux/Mac Laptop computer systems
- Providing technical support onsite or remotely to a hybrid and international user base
- Repairing hardware malfunctions software issues and networking problems or engaging with 3rd party vendors to perform specialised repairs
- Supporting authentication systems such as Google Workspace and LastPass
- Responding to IT/Cloud support requests
- Diagnose software networking or hardware issues
- Ensuring the IT infrastructure system software is up to date
Employment Type
Full Time
