Product Owner, Payments & Collections

To drive and manage Product Development related to Payments for Transaction Banking which includes the day-to-day operational management product digitization and team performance through coordinating influence and driving the value chain to deliver the Product capability within defined risk parameters regulatory requirements and client expectations in support of the execution and realization of Transaction Banking business strategy.

Essential Functions:

Collaborate and engage technology legal and compliance experts related to payments offerings ensuring compliance to country specific regulations legislative implications to ensure that all products comply and the adjustments and country specific requirements are timeously executed to ensure operational and cost-effective management to safeguards the Bank.

Develop scope implement and drive operational and tactical plans translated from Transaction Banking Strategic plans and target and collaborate with the other Product Owners and Product Managers to review and integrate multiple offerings focused on future digital strategies directing the focus of the business.

Drive and ensure that Site Reliability Engineering (SRE) principles and practices incorporating aspects of software engineering and apply it to infrastructure and operations problems to create scalable and highly reliable software systems across all products in the group and country specific Drive and manage data points across all Payments Product landscape focused on continuous improvement and simplification of offerings and system integration.

Contribute to setting the budget monitor actual expenditure consolidate and aggregate financial performance and profitability and validate investment business cases priorities and decision making.

Drive execution of solution design and development including constructing design and development teams to configure adapt and test solutions and communicate test results within the local context. Act as a solutioning expert bringing deep technical understanding and support across assigned solution portfolio with a focus on high complexity execution.

Drive and manage day-to-day operational and process engineering developments ensuring compliance and risk are effectively managed formulating and implementing processes procedures and system enhancements in order to mitigate risk thus safeguarding the Bank Transaction Banking and customers

Drive ISO 20022 compliance and strategy within Payments Transaction Banking ensuring proper adoption integration front-end and client enablement policies processes procedures and system developed implemented and improved.

Drive technology and digitization enhancements of Products and offerings through managing and collaborating with internal and external technology specialists to improve services and offerings to clients on various technology platforms to manage and improve client experiences and relationships.

Manage the product suite related to Payments products that focus on all specific components and functions of offerings to clients including Collection Digital Processing Technology Service Design and backlog management prioritizing workflow and contributing to the PI planning process.

Manage coach and develop the direct and indirect reports within the department related to performance management training and development employee relations and disciplinary aspects to ensure that the Payments team remain motivated high performing and efficient role players in achieving operational targets and the Banks strategic key performance targets.

Manage develop implement and maintain business processes specific to Payments Product development to ensure effective and efficient product offerings to enhance and assist in the growth of Transaction Banking and the Bank.

Manage develop implement and maintain product service design taking client journey into consideration per specific product and offering for group and country understanding and translating the clients needs into enablers across the Transaction Banking payment channels ensuring that by design the Client Satisfaction Index (CSI) drives improvement and simplification processes such as the client / user onboarding process in the channel which is aligned with CIBs Client Experience Strategy.

Qualifications :

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Solutioning
Transaction Banking

8-10 years

Apply business management knowledge and expertise in being accountable for department and team performance within the parameters of relevant policies and procedures across various and multiple facets of driving operations in line with strategy.

8-10 years

Consume and comprehend general IT / technology applications and aspects such as architecture diagrams API and SRE utilising data analytics research and development to oversee and drive system and software enhancements stand their ground with technology and system experts in order to ensure and drive IT Life Cycle management related to process engineering product offerings across the African continent and the Group.

8-10 years

In depth knowledge of the client solutions on offer by the bank integrating with digitisation and continuous improvement methods and offering being able to translate Business Strategies scope develop and implement operational plans and targets driving deliverables to enhance client experience and offerings by the Bank.
 

Additional Information :

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Examining Information
• Generating Ideas
• Interpreting Data
• Making Decisions
• Managing Tasks
• Pursuing Goals
• Seizing Opportunities
• Upholding Standards

Technical Competencies:

• Business Insights
• Client Business Case
• Market Analysis
• Product Development
• Product Knowledge (Trading Transacting)
• Risk Management
• Strategic Planning and Reporting
• Strategy Definition

Remote Work :

No

Employment Type :

Full-time