P&C/Learning Manager
P&C/Learning Manager
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Job Description
To lead the People & Culture and Learning function for the lodge ensuring strategic alignment of P&C/Learning initiatives with business goals. This role oversees all aspects of team member experience from recruitment to development and ensures a safe compliant and inspiring work environment. Its about building a values-led culture enabling growth and ensuring an exceptional team member experience across every touchpoint.
Key Responsibilities
- Develop and implement comprehensive People & Culture strategies that align with organizational objectives and foster a high-performance culture.
- Oversee the entire employee lifecycle including recruitment onboarding performance management and retention initiatives.
- Ensure compliance with all relevant labor laws regulations and company policies.
- Manage employee relations addressing concerns and conflicts in a timely and professional manner.
- Implement and oversee workplace safety protocols to maintain a secure work environment.
- Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.
- Collaborate with senior leadership to drive organizational change and cultural transformation initiatives.
- Manage the P&C/Learning budget effectively ensuring optimal resource allocation and ROI.
- Design and execute learning and development programs to enhance employee skills and support career progression.
- Deliver orientation compliance skills leadership and brand-based training sessions.
- Stay abreast of industry trends and best practices in P&C and learning & development to continuously improve departmental processes and outcomes.
- Oversee staff accommodation operations including cleanliness upkeep safety and allocation.
- Ensure staff restaurant meals meet nutrition quality and hygiene standards.
- Monitor and manage staff transport schedules and safety standards.
Qualifications :
Degree in Human Resources Management or related field
5 years in a People & Culture role preferably in hospitality or remote/lodge environments
Proven experience in Learning & Development and organizational development an added advantage
Strong understanding of Zambian labor law compliance and employee wellbeing
Exceptional interpersonal leadership and communication skills
Passion for people culture learning and making a real difference
Familiarity with HRIS systems and people analytics is advantageous
Must be a member of ZIHRM
Additional Information :
Key Attributes
- Strategically Minded
- People & Customer Centric
- Hands-On & Operational
- Organized & Detail-Oriented
- Proactive & Solution-Oriented
Include 3 traceable referees on your CV with valid mobile numbers and email addresses.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
