Technical Support [Energy Management] [Regional Tier 3]
Technical Support [Energy Management] [Regional Tier 3]
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Salary Not Disclosed
1 Vacancy
Job Description
Introduction
Our client a leading energy supplier company based in Samrand is looking for a Technical Support Energy Management Regional Tier 3.
As a Regional Tier 3 Technical Support specialist you will be at the forefront of resolving complex technical issues and providing advanced support for our energy management solutions. Your role will involve troubleshooting diagnosing and resolving technical problems related to our renewable and traditional energy systems ensuring optimal performance and client satisfaction.
Duties & Responsibilities
- Provide advanced technical support for energy management generation and storage solutions
- Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 support teams
- Perform indepth diagnostics and analysis of system performance and technical problems
- Collaborate with crossfunctional teams to implement and validate technical solutions
Desired Experience & Qualification
- Bachelors degree in Electrical Engineering Computer Science or a related field
- Knowledge of AIdriven digital solutions for site monitoring and management is a plus
- 3 years experience in a Tier 3 technical support role within the Energy / ICT / Engineering sector
- Strong knowledge of energy management systems renewable energy technologies and storage solutions
- Proficiency in diagnostic tools and techniques for troubleshooting complex technical issues
Interested
Subject Line: Technical Support Energy Management
Interested
Employment Type
Full-Time
