Store Manager Durbanville Western Cape
Qualifications and Experience
- Grade 12 (Matric) certificate or equivalent qualification; a tertiary qualification will be an advantage
- 35 years of experience as a retail store manager or assistant manager preferably in the FMCG retail industry leading a team
- Proven track record of achieving sales targets and delivering excellent customer service
- Knowledge of retail operations including inventory management merchandising and store procedures
- Valid drivers license; own vehicle preferred
Key Responsibilities
- Drive and promote sales by ensuring worldclass customer service
- Ensure excellent customer service standards are maintained at all times
- Maintain outstanding store standards by following the companys merchandising standards promoting stock managing stock and optimizing product availability and presentation with correct pricing
- Assist in the receiving of stock stock counts managing expiry dates and condition of stock
- Recruit train and manage a highperforming team while building and supporting the Companys Culture
- Manage cash including preparing floats daily banking and providing cashier support
- Manage team performance through training coaching and development
- Maintain and adhere to all health and safety processes and regulations ensuring hygiene requirements and food quality and safety standards are followed
- Analyze store sales data and identify opportunities for growth and improvement
- Oversee store operations including opening and closing procedures and security
- Build and maintain positive relationships with customers vendors and stakeholders