Assistant Store Manager
Assistant Store Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Assistant Store Manager
Qualifications:
- Matric / Grade 12 Mandatory.
- A diploma or certificate in Retail Management Business or a related field is beneficial.
- Certifications related to food safety or retail operations will be a plus.
Requirements:
- Experience: Minimum of 3 years experience in a retail supervisory or assistant management role preferably within the butchery wholesale or food distribution sectors.
- Knowledge: Strong understanding of retail operations food products and wholesale distribution processes. Familiarity with franchise operations is an advantage.
- Leadership Skills: Demonstrated ability to assist in leading a team. Strong communication problemsolving and interpersonal skills.
- Customer Service: A passion for customer service and the ability to assist in maintaining high service standards.
- Health & Safety Knowledge: Awareness of health and safety regulations in the food retail environment especially related to meat handling.
- Computer Skills: Competence in pointofsale systems stock management software and Microsoft Office.
Responsibilities:
- Support Store Operations: Assist the Store Manager in managing daytoday store operations including opening/closing inventory control and staff scheduling.
- Sales & Customer Service: Support in driving sales by delivering excellent customer service assisting in managing promotions and ensuring products are displayed and priced correctly.
- Inventory Management: Monitor stock levels conduct stock counts and oversee ordering processes to minimise shrinkage and wastage. Support in maintaining accurate records of stock movement.
- Staff Supervision: Help supervise and motivate store employees including sales and operational staff. Assist with recruitment training and performance management as needed.
- Health & Safety Compliance: Ensure that health and safety standards as well as food safety and hygiene protocols are adhered to. Help enforce HACCP standards within the store.
- Financial Assistance: Support in tracking sales performance helping with cash handling reconciliation and expense management. Assist in analysing sales figures to identify areas for improvement.
- Supplier & Franchise Coordination: Collaborate with the Store Manager to maintain strong relationships with suppliers and ensure franchise guidelines are followed. Support in managing orders and deliveries.
- Customer Issue Resolution: Assist in resolving customer complaints and queries in a timely and professional manner.
Employment Type
Full Time
