Key purpose:
We are looking for a Business Operations Analyst able to efficiently support the operations of our lending product to
ensure smooth Customer and Partner experiences. The ideal candidate is highly analytical with deep problemsolving
capabilities.
Duties and responsibilities:
- Calculate and process offer restructures settlement requests and rebates
- Efficiently resolve customer offer queries
- Monitor and ensure system hygiene
- Investigate system issues and track until resolution
- Build relevant monitoring dashboards
- Support Partner Qlikview reporting
- Liaise closely with Partner Operations teams
- Work closely with test team to test and approve new functionality before production
Qualifications and experience:
- IT Diploma preferrable or qualification in Operations or Technology
- 3 years in Business Operations
- Data Analytics using Power BI or MS Excel Foundation technical skills (Ability to understand a system and database)
- Ability to manage highpaced and agile environment
- Good communication skills written and verbal
- Ability to develop good working relationships with various stakeholders
- Excellent multitasking skills are advantageous