Business Service and Sales Representative
Business Service and Sales Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Business Service and Sales Representative
Join a Leading Infrastructure & Security Solutions Provider UK Hours Remote from South Africa
Remote South Africa Market Related salary Commission Full-Time
About Our Client
Our client is a dynamic UK-based company specialising in infrastructure networking and security solutions. With a comprehensive product offering that includes containment systems cable management and security products from trusted brands like Velcro EnGenius and Hikvision they support complex technical projects with high-quality services such as Velcro cutting pre-terminated assemblies and engraved labelling. The company is on a strong growth trajectory and prides itself on providing tailored solutions that meet both technical and business needs all within a collaborative customer-centric culture.
The Role: Business Service and Sales Representative
This dual-function remote role focuses on delivering exceptional customer support while driving outbound sales efforts. You will serve as a key contact for UK-based clients managing inbound queries and proactively identifying sales opportunities to grow the business and enhance client satisfaction.
Key Responsibilities
- Respond to customer inquiries and provide detailed product support via phone email and digital channels
- Make 7080 outbound calls daily to identify leads and convert them into sales
- Build and maintain strong client relationships through consistent value-driven engagement
- Understand client needs and recommend solutions from the companys product portfolio
- Resolve service issues efficiently while ensuring a high standard of customer care
- Achieve and exceed monthly sales and service KPIs
- Accurately document customer interactions and sales in the CRM system
- Collaborate with internal teams to coordinate product delivery and after-sales support
- Stay current on product updates promotions and industry trends
About You
- 2 - 3 years of experience in customer service or telesales preferably B2B
- Exceptional communication skills both verbal and written
- Strong problem-solving skills with a proactive customer-first attitude
- Sales-focused mindset with the ability to handle objections and close deals
- Highly organized self-motivated and comfortable working independently
- Experience with CRM systems and digital communication tools
- Interest or background in infrastructure networking or security solutions is a plus
- Resilient and positive under pressure with a team-oriented approach
Employment Type
Full Time
