Agent Call Center
Agent Call Center
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To contribute to the performance of the Call Centre through accurate order
taking and monitoring customer liaison and communication with internal
functional departments.
Processing of orders according to the information received from customers
Ensure pricing on captured orders are correct
Ensure queries complaints concerns resolved or escalated as per procedure
Ensure daily filing is done according to departmental requirements
Ensure that all reports are completed and communicated
Workflows completed as per system requirements
Ensure that clients needs are met according to their expectations
Computer literacy - Strong Computer skills fast processing
Liaising with internal and external customers
Distribution and Order Maintenance on Order Action on a daily basis
Required Experience:
Unclear Seniority
Employment Type
Full-Time
