1923 - Junior DPS Engineer
1923 - Junior DPS Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a talented Jnr DPS Engineer.
This role is set in a fast-paced high-pressure environment where you will be challenged to provide solutions to complex problems. You will also enjoy the benefits of collaborating with a strong supportive team of innovative developers who are committed to pushing the boundaries of technology while working with cutting-edge tools.
The purpose of this position
The main purpose of this position is to work with the CTL-SS (DPS) support team and resolve software-related issues logged with DPS and to report directly to the Department manager.
Roles and Responsibilities:
- To provide 3rd and 4th level software support on all Ctrack-related software packages locally and internationally.
- To manage and log support calls received from customers or any of our Ctrack distributors in South Africa or internationally.
- To work in close relationship with the software developers in solving problems.
- To coordinate and manage any support project required for either a customer or Ctrack distributors.
- To be able to report and document any Bugs and/or Bug fixes experienced on software/hardware products.
- To identify any product problems and possible new features for future developments.
- To follow up on support calls to strategic Ctrack Distributors and/or Branches.
- To provide software training on all products if required to do so.
- To assist in the implementation of Support Tools/Processes and the management thereof.
- To manage and maintain the knowledge base and Wiki
- To complete any other task or duty which management may reasonably expect of you.
Skills and Requirements:
- Strong analytical skills and data-driven decision-making abilities
Excellent communication and interpersonal skills with the ability to influence and collaborate across teams.
Ctrack Software Products and/or IT Related Support
Understanding of Cosmos DB PostgreSQL
Understanding of blob storage Azure
Jason has file writing and basic understanding
Qualifications and Experience:
- Grade 12/Matric with NQF 6
Microsoft Certified Systems Engineer (MCSE)
Microsoft SQL Certification
BEng Computer Engineering
Azure Devops Experience
Software backend support or development for at least 2 years
Certification: Microsoft Certified: Azure Data Fundamentals ( Exam DP-900 )
Certification : Microsoft Certified: Azure Fundamentals ( Exam AZ-900 )
Windows Server Maintenance
Closing Date: 11 June 2025 at 16:00
Required Experience:
Junior IC
Employment Type
Full-Time
