Inbound Supervisor
Inbound Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
Inbound Execution & System Alignment
Oversee daily inbound operations ensuring the timely and accurate receipt and put-away of cargo.
Verify inbound documentation and ensure goods are received as per supplier and client specifications.
Coordinate the scanning inspection and WMS transactions to ensure full system-to-floor alignment.
Perform pre-alert validation and GRN (goods received note) processing in WMS escalating discrepancies immediately.
Collaborate with Inventory Control to minimize errors and ensure bin accuracy.
Safety & Compliance
Conduct weekly Gemba walks and inbound area safety checks with proper documentation and corrective follow-ups.
Facilitate Toolbox Talks and promote a proactive safety culture within the inbound team.
Ensure contractor and employee compliance with Maersk HSSE procedures and equipment use standards.
Maintain zero safety incidents through continuous safety awareness training and inspections.
People Leadership & Development
Lead and supervise a team of inbound warehouse staff ensuring roles and responsibilities are clearly communicated.
Conduct weekly performance check-ins and support staff development through coaching and on-the-job training.
Maintain an up-to-date team training matrix aligned with operational requirements and SOPs.
Apply fair and consistent performance management upholding Maersk leadership principles and code of conduct.
Ensure team records and shift data are accurately captured and maintained in Workday or equivalent HR systems.
Customer Service & SLA Adherence
Ensure inbound SLAs are met by tracking delivery turnaround times and offload performance.
Provide daily visibility to clients and internal stakeholders on inbound throughput and exceptions.
Escalate delays damages or non-conforming deliveries promptly and manage corrective actions.
Support client-facing engagements and maintain professional communication standards at all times.
Issue Management & Continuous Improvement
Maintain a live inbound issue log capturing operational blockers and escalating unresolved issues.
Investigate root causes of recurring inbound problems and implement sustainable solutions.
Drive 5S principles throughout the inbound zone ensuring daily compliance checks and improvement actions.
Identify at least two operational efficiency improvements per year as part of the CI roadmap.
Maintain a visual dashboard of inbound metrics issue statuses and performance goals.
Process Compliance & SOP Execution
Ensure all inbound processes are followed in strict alignment with approved SOPs and work instructions.
Conduct quarterly refresher training for inbound staff on current SOPs and compliance requirements.
Liaise with the Admin and Inventory teams to ensure SOP updates are communicated to relevant parties.
Lead internal SOP audits and ensure team accountability for procedural adherence.
Minimum Requirements:
Education
Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain operation or logistics management.
Experience
Minimum 3 years in warehouse operations with at least 1 year in a leadership or team lead role
Systems
Proficiency in WMS barcode scanning Microsoft Excel and reporting tools
Skills
Inbound process expertise planning leadership communication problem-solving detail orientation
Certifications
Relevant logistics or supervisory training certifications are advantageous
OtherPrior experience in a 3PL FMCG or multi-client warehouse is preferred
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
Employment Type
Full-Time
