Business Analyst Manager/Lead
Business Analyst Manager/Lead
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a strategic and experienced Business Analyst Manager to lead our business analysis function within the retail sector. The ideal candidate will bring a proven track record of business analysis leadership particularly in environments such as FMCG pharmacy e-commerce or supply chain and will be capable of driving transformation and aligning operational execution with business strategy.
Key Responsibilities:
Lead and manage a team of business analysts providing coaching mentorship and performance oversight.
Oversee the successful delivery of business analysis activities across multiple initiatives.
Collaborate with senior stakeholders to understand strategic business goals and translate them into actionable requirements.
Ensure high-quality documentation of business requirements process flows and functional specifications.
Promote and apply best practices in business analysis including Agile and Waterfall methodologies.
Align business initiatives with broader strategic objectives prioritising efforts based on impact and value.
Facilitate cross-functional collaboration through workshops stakeholder engagement and decision-making sessions.
Support enterprise programs including ERP implementations omnichannel strategies and data-driven transformation projects.
Continuously evolve the business analysis capability driving maturity scalability and value delivery.
Requirements:
Matric and a Bachelor s degree in Business Information Systems Finance or related field.
7 years of business analysis experience with at least 2 3 years in a team leadership or management role.
Strong experience in the retail industry FMCG pharmacy e-commerce or supply chain sectors preferred.
Successful track record in leading digital transformation ERP CRM or omnichannel retail system initiatives.
Advanced proficiency with tools such as Jira Confluence Visio and data visualisation platforms like Power BI or Tableau.
Solid understanding of business analysis frameworks including BABOK Agile Scrum and SAFe.
Skilled in stakeholder engagement business case development and workshop facilitation.
Strong focus on delivery quality assurance and measurable business impact.
Key Competencies:
Strategic Alignment Ability to connect business analysis efforts to organizational strategy.
High Impact Drives innovation transformation and continuous improvement.
Delivery Excellence Results-oriented with a commitment to quality agility and timely delivery.
Leadership Strong decision-making operational focus and team leadership capabilities.
digital transformation, ERP, CRM, omnichannel retail systems
Employment Type
Full Time
