Non motor assessor (Pietermaritzburg)
Non motor assessor (Pietermaritzburg)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
naOld Mutual Insure is looking for Assessors in the Non Motor space .The role will effectively investigate adjust and report on assigned claims thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility.You would:
Process and Understand of NonMotor claims terms & claim types.
Should be aware of escalation metrics and approved channels.
Analyzing a problem and formulating its solving approach
Identifying signs and details indicating fraud
Understanding of the nonmotor claims policies activities and procedures in claims environment.
Understand and Follow the Claims Process
Providing prompt & correct assessment.
Explore alternatives available for claims assessing and settlement processes moderation building rates and service providers.
Mapping client needs to company specified.
Create collaborative relationships with internal and external process improvements designed to enhance the customer experience and value.
Support implementing of new systems and processes
Delivering the Service to both internal and external stakeholders
Actively follow service practices to determine the status of customer service and relations.
Proactively identify customer solutions (process product systems) to address changing service requirements ensure customer satisfaction
Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
Cost control and governance adherence
Proactively ensure use of time of resources money materials or equipment is in line with policies and procedures.
Comply with corporate governance policies procedures and standards.
Operate within agreed mandates.
Experience knowledge & skills required.
National Senior Certificate (NSC)
Higher Certificate in Short Term Insurance (NQF 5)
3 5 years NonMotor Claims Assessment experience
Certified and Accredited Fraud Examiner (ACFE)
Valid South African Drivers Licence
Skills
Action Planning Claims Management Claims Settlement Data Compilation Data Controls Executing Plans Financial Auditing Insurance Claims Investigations Oral Communications Presenting SolutionsCompetencies
Business InsightCollaboratesDecision QualityDrives ResultsEnsures AccountabilityFinancial AcumenInstills TrustManages ComplexityEducation
NQF Level 5 Higher Advance or Occupational Certificate or equivalentClosing Date
26 May 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Employment Type
Full-Time
