GSR Enablement Coordinator

GSR Enablement Coordinator

Requisition Number-140583

Closing Date -04 July 2025

Location - Sandown

Job Family

Risk Audit and Compliance

Career Stream

Leadership Pipeline

Job Purpose

We are seeking a skilled and motivated Group Strategic Risk (GSR) Enablement Coordinator to join our team. The GSR Enablement Coordinator will provide key support by utilizing expert administrative coordination and technical skills to support and enable Group Strategic Risks Executive Management Reporting and GSR team allowing the team to optimally perform their strategic duties.

Job Responsibilities

• Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport.
• Build trust by maintaining integrity and open communication.
• Keep abreast of relevant developments/events in stakeholders personal lives by acknowledging and responding appropriately (e.g. sending flowers) Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team.
• Manage the Executives diary effectively to optimise his/her time by taking due cognisance of business priorities when planning and organising events and meetings.
• Book flight; car and hotel reservations; both local and international; by communicating with the travel agents; ordering forex and organising visas.
• Coordinate and manage meetings by ensuring meeting requests are correct; up to date; time is optimised and organise all catering arrangements.
• Manage records by capturing; screening and storing correspondence; data and responses.
• Perform general administrative functions and manage office administration as required.
• Develop documentation for the executive by ensuring that the document conforms to Nedbank standards.
• Maintain discretion and confidentiality at all times by adhering to the Nedbank values.
• Minimise risk to the bank by adhering to policies and procedures.
• Ensure all calls are answered timeously in a professional and friendly manner and are appropriately routed and screened.
• Project the correct image to internal and external stakeholders by maintaining a professional image at all times.
• Manage ad hoc queries/correspondence effectively by ensuring that they are prioritised; escalated appropriately and resolved promptly by following up and closing off.
• Reconcile expenses on return of executives by completing the relevant spreadsheets.
• Arrange detailed travel plans and itineraries by compiling documents for travel related meetings.
• Co-ordinate preparation for external events in terms of organising time; venue; information required; travelling time; speeches; RSVPs; cost effective office management by managing resources and minimising waste.
• Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team.

Essential Qualifications - NQF Level

Qualification Required

• Grade 12 and a Diploma in Office Administration

Minimum Experience Level

• Minimum experience of 3 - 5 years Personal Assistant/Office Manager/Administrative experience.

Technical / Professional Knowledge

Behavioural Competencies