Capability & Change Specialist

• Train and embed identified process improvements to the relevant service delivery teams to build consistent team capability.
• Drive change management for all projects transitions and deployments and transformation projects within GSS PS.
• Work with GSS PS teams to identify skills gaps and make recommendations for individual development plan inclusions.
• Drive the embedding of standardised global processes and technical skills to ensure consistent ways of working.
• Perform on-going reviews as part of the CI Team to monitor delivery of services projects and programs within the portfolio to identify knowledge gaps.
• Design plan programs to address identified gaps for GSS PS teams.
• Obtain organize or develop training activities course materials standards or visual training materials.
• Work with Learning CoE and GSS L&D team to promote a learning culture.
• Ensure transfer of skill by identifying gaps in knowledge management practice.
• Embed best practice to enable service excellence.
• To act as liaison between the GSS HR Learning CoE and CI teams to set priorities address technical concerns and determine feasibility of requests.
• Monitor evaluate and ensure training activities are captured on LMS for program effectiveness.
• Build and develop individuals abilities and skills to ensure appropriate service delivery is maintained.
• Deliver on effective communication and engagement for GSS People Services leadership and teams for both internal (e.g. Townhalls) and external business facing engagement.
• Working with Global Comms and Engagement and Admin Services Manager develop a comms and engagement plan and calendar for People Services incorporating AA Comms Principles.
• Identify develop and implement new ways of working through change management principles with the GSS PS teams to monitor and continue to improve service efficiency and effectiveness.
• Ensure quality and service standards are documented and maintained throughout the GSS PS teams and the services provided.
• Identify develop and implement best practice work processes across the GSS PS teams adopting continuous review and improvement.
• Onboarding of new team members into GSS PS processes and ways of working.

Qualifications :

• A relevant 3- year tertiary qualification in HR/ Business/Commerce Required.
• A relevant post graduate qualification in HR/ Business/Commerce Advantageous.

Technical Knowledge:

• 5 years Capability/Training related experience.
• 3 years Change Management experience in a large organisation with multiple stakeholders.
• Knowledge of systems relevant to the environment.
• Change management Process Knowledge.
• Technical Training.
• Knowledge of adult based learning methodologies.
• Proficient in relevant systems knowledge.
• Be an expert in Training the trainer.
• Advanced knowledge and understanding of Shared Service environment.
• Facilitation skills advanced level.
• Have advanced knowledge in blended learning approaches.
• Planning & prioritising competency Proficient level.
• Investigative proficiency Proficient level.
• Proficient understanding of legislation pertaining to field.
• Expert in Project Management.
• Advanced Influencing and Negotiating skills.
• Advanced Communication across all levels and cultures.

Additional Information :

Who we are

We aim to lead the industry by pursuing ever safer and more responsible ways of working demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably using less water less energy and more precise extraction technologies. As the custodians of coal and other precious natural resources diamonds (through De Beers) copper platinum and other precious metals iron ore and nickel our extraordinary teams work safely and collaboratively with the utmost consideration for local communities our customers and the world at large.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a days work. To make that happen we have the most rigorous safety standards in the industry. Not only that were also continually investing in new technologies from drones to data analytics that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of the process.

Advert closing date midnight: 26 June 2025

Remote Work :

No

Employment Type :

Full-time