Develop and maintain long-term relationships with clients
Arrange and attend regular meetings to review financial plans and goals
Manage client onboarding and ensure smooth transitions
Prepare and maintain client files ensuring compliance and accuracy
Implement recommendations liaise with admin teams and process changes to client portfolios
Monitor client satisfaction and proactively address concerns
Ensure adherence to all regulatory and compliance requirements
Skills & Experience: Minimum 5 years experience as a Client Relationship Manager
At least 3 years experience in a financial planning environment
Excellent knowledge of financial services products and financial planning tools (e.g. Xplan Assetmap)
Proficient in Microsoft Word Excel (advanced skills required) and electronic diary management
Strong communication skills and attention to detail
Highly organized analytical and able to work independently within defined processes
Qualification:Minimum 5 years experience as a Client Relationship Manager.
At least 3 years experience in a financial planning environment.
Matric & any tertiary qualification
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HAYLEY MULDER on
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