Do you have a passion for retail and a talent for leading teams on the floor Were looking for a confident and hands-on Retail Supervisor to support store leadership in driving sales delivering top-tier customer service and ensuring smooth daily operations.
Key Responsibilities:
Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
Support daily store functions including opening/closing cash-ups stock control and visual merchandising.
Handle customer queries and escalate issues where needed.
Assist with team coaching shift planning and performance feedback.
Ensure store standards health & safety and company policies are maintained.
Monitor and report on sales performance and staff productivity.
Requirements:
Minimum 12 years experience in a retail environment with some supervisory or team-leading experience.
Strong communication and interpersonal skills.
High level of reliability initiative and attention to detail.
Ability to lead by example and work well under pressure.
Matric essential; a relevant retail or business qualification is an advantage.
Computer literacy and experience with POS systems.
Please e-mail Lauren your applications directly toemailprotected
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