Maintenance Coordinator - Property Management
Maintenance Coordinator - Property Management
Posted on :
16-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-07-2025
Job Description
Maintenance Coordinator
Reports to: Regional Manager
Location: Remote
IS THIS YOU
Are you incredibly organized Is creating and managing schedules easy and fun for you Do
you have a deep understanding of property maintenance Do you know when to ask an expert
for help Do you have a good understanding of how much time it takes to complete a work
order Are you a go-getter and a team player Are you tech-savvy Are you naturally driven to
dig deeper until you get the result you want Do you act immediately when the ball is in your
court Are you comfortable providing constructive feedback to your peers to improve the quality
of the maintenance Does it bother you when people don t pay attention to details
Then you might be our dream Maintenance Coordinator! We are looking for someone who
wants to grow professionally and will help us to make our maintenance team highly organized
and efficient. They want to be part of the journey to becoming the best property management
company on the West Coast. If this sounds exciting to you then please apply!
ROLE:
Your job will be to coordinate all our maintenance needs. You will be responsible for making
sure our staff is fully booked days in advance. Respond to emergencies and reorganize the
schedule for the right priorities. You will be working closely with our Regional Manager to clearly
communicate what maintenance issues and solutions need to be brought up to the owners.
You will be responsible for scheduling Maintenance inspections and the Preventative
Maintenance Program. You will be responsible for communicating with tenants and vendors
managing schedules and assigning work to team members.
RESPONSIBILITIES:
RESULTS:
Timely respons
Vacancy Elimination
Zero past due tasks assigned
Semi-Annual Inspection schedule created for 2 months in advance
Preventative Maintenance Plan schedule created for 2 months in advance
Regional Manager updated daily (successes issues required approvals)
Quotes from third-party vendors gathered per Regional Manager s request
REQUIREMENTS
RESOURCES:
Reports to: Regional Manager
Location: Remote
IS THIS YOU
Are you incredibly organized Is creating and managing schedules easy and fun for you Do
you have a deep understanding of property maintenance Do you know when to ask an expert
for help Do you have a good understanding of how much time it takes to complete a work
order Are you a go-getter and a team player Are you tech-savvy Are you naturally driven to
dig deeper until you get the result you want Do you act immediately when the ball is in your
court Are you comfortable providing constructive feedback to your peers to improve the quality
of the maintenance Does it bother you when people don t pay attention to details
Then you might be our dream Maintenance Coordinator! We are looking for someone who
wants to grow professionally and will help us to make our maintenance team highly organized
and efficient. They want to be part of the journey to becoming the best property management
company on the West Coast. If this sounds exciting to you then please apply!
ROLE:
Your job will be to coordinate all our maintenance needs. You will be responsible for making
sure our staff is fully booked days in advance. Respond to emergencies and reorganize the
schedule for the right priorities. You will be working closely with our Regional Manager to clearly
communicate what maintenance issues and solutions need to be brought up to the owners.
You will be responsible for scheduling Maintenance inspections and the Preventative
Maintenance Program. You will be responsible for communicating with tenants and vendors
managing schedules and assigning work to team members.
RESPONSIBILITIES:
- Communicate daily with the Regional Manager and the maintenance team
- Coordinate work and regularly update tenants
- Schedule all Melds Inspections and Preventative Maintenance Program
- Creating schedules for unit turns remodels and forecasting work
- Monitoring Maintenance Software managing WO and the order of their priority
- Request quotes from third-party vendors
- Suggest improvements and enforce internal processes
RESULTS:
Timely respons
- ASAP - Emergency respond immediately with mitigation the same day.
- 8 hours - All other tenant-driven Melds
- First follow-up next day assigned to a technician vendor or update the tenant
- Subsequent follow-up or update - Every 16 business hours
- Goal is to resolve non-urgent maintenance within 3 business days
- Review all the messages 3 times a week (Monday Wednesday Friday)
- Respond to tenants questions Update the tenant on the progress
- Prompt tenant to respond (2 prompts) and close MELDs after we sent 2 prompts
- Follow up with vendor technician or PM on assigned Meld to ensure timely completion
- Make sure you remove tags on new conversations
- Approve payments in MELD
- Add lock box codes to melds
- Assign properties to property groups
- The tenant has driven WO
- Inspection follow-ups
- Housekeeping
- Landscaping and Hardscaping
Vacancy Elimination
- Schedule inspection per the unit turn schedule ()
- Pre-move out scheduled within 8 business hours of 30-day notice receipt timeline 3 business days
- Move out - within 8 business hours of move out date
- Move-in - no later than the day before move in date
- Onboarding
- Convert the Appfolio Work Orders into Meld after zInspector reports
- Check when the unit turns need to be scheduled - align with PM on priorities
- Schedule Cleaning
- Schedule - Carpet cleaning if applicable check inspection or advertising photos if the unit has carpet
Zero past due tasks assigned
Semi-Annual Inspection schedule created for 2 months in advance
Preventative Maintenance Plan schedule created for 2 months in advance
Regional Manager updated daily (successes issues required approvals)
Quotes from third-party vendors gathered per Regional Manager s request
REQUIREMENTS
- Must have excellent written and verbal English skills
- Must enjoy learning software tools & be able to do so quickly
- Fast internet camera at least 2 monitors & good computer equipment
- Several years of experience working in a fast-paced environment
- Smart phone
RESOURCES:
- Talkroute
- G Suite
- Appfolio
- Property MELD
Employment Type
Full-time
Key Skills
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