OM Bank - Head of Tech and Data Strategy and Services (Customer & Product)

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At OM Bank we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

This role is accountable for aligning OM Banks technology strategy with the organizations broader business objectives. The individual will lead the strategic planning execution and ongoing management of technology systems and data services ensuring they are secure efficient and scalable to meet future growth. A key responsibility is to ensure that IT and data capabilities directly support and enhance business outcomes across core functions. This includes but is NOT limited to driving innovation and operational excellence across Finance Risk (Credit Fraud Collections RiskOps) IA Compliance and HR

KEY RESULT AREAS

Integration Strategy & Planning

• Develop the integration strategy to align with business and technical objectives.
• Ensure each Key focus area capability roadmap is well defined including the technology Partner roadmap.
• Producing Strategy and roadmap documentation
• Lead strategic projects and digital transformation initiatives across interdependent areas
• Plan and oversee system integration projects ensuring timelines budgets and quality standards are met.
• Identify emerging technologies and trends to drive innovation and competitive advantage.
• Maintain a capabilities taxonomy for each Key area with why we have this capability what it is.
• Ensure that you have Enterprise architecture diagram to represent Key Areas and how each technology partner and inbuilt services work together
• Ensure that tech and data integrations are aligned to Standards

Data & Technical Oversight

• Ensure that technology and data solutions are robust scalable and cost-effective.
• Make key decisions on software development methodologies tools and infrastructure.
• Oversee delivery of tech and data services from ideation to Production working with OM Banks relevant Op Model process e.g. SDLC; DPLC.
• Drive the adoption of modern data architectures and technologies.
• Maintain relentless curiosity of how services are delivering in production.
• If there is under performance ensure reviews of solution and changes backlogged.
• This requires Analytics dashboards to be driven and implemented to provide insights on how each Key Area is doing.

Product & Engineering Collaboration

• Work closely with product owners to align technology and data with product goals. Help prioritize data and engineering tasks and participate in advising resource allocation effectively.
• Ensure that new builds are delivered on time within scope and at the highest quality.

Compliance & Governance

• Ensure adherence to legal regulatory and ethical standards related to technology.
• Ensure integrations meet security standards including encryption authentication and data privacy.
• Maintain Data Sharing process across the organisation and external data partners Relationship management
• Collaborate with senior leadership to align tech and data initiatives with business priorities.
• Act as a bridge between technical teams and non-technical stakeholders.
• Work with senior leadership to identify strategic opportunities and provide insights for business growth.
• Interact with Partner senior leadership to understand their roadmaps and provide OM Banks technical requirements to influence their roadmaps.
• Work closely with OM Banks Architecture Practise and ensure knowledge sharing.

Team Leadership and Development

• Build manage and mentor cross-functional teams (e.g. IT data engineers)
• Foster a culture of innovation collaboration and continuous improvement.
• Set clear goals and KPIs for teams and ensure alignment with organizational objectives.

Budget and Resource Management

• Develop and manage the technology and data services budget.
• Optimize resources to ensure cost-effective delivery of technology solutions.
• Monitor ROI of major technology initiatives and platforms.

ROLE REQUIREMENTS

• Bachelors or Masters degree in Computer Science Information Systems Engineering or related fields.
• Minimum of 10 years of experience in Tech and Data related roles (e.g Architecture Data Engineering Analytics)
• Minimum of 5 years of experience in Technology and Data Leadership role within financial services or banking sector
• Strategic thinking and business acumen
• Deep knowledge of software architecture cloud platforms and data ecosystems
• Leadership in both technology and data engineering domains
• Strong understanding of data privacy ethics and compliance
• Excellent communication and stakeholder management Technical Expertise
• Proven experience in leading the design development and delivery of data products and platforms.
• Cloud architecture and infrastructure (AWS (weighted given OM Bank is currently deployed in AWS) Azure Google)
• Strong understanding of modern data architectures including data lakes data warehouses and data mesh.
• Knowledge of data governance security and compliance frameworks (e.g. POPIA GDPR)
• Experience with modern data stacks (e.g. Snowflake dbt Airflow) and cloud platforms (e.g. AWS Azure GCP) Leadership and Management
• Extensive experience in building and leading cross-functional teams in data analytics or data technology teams.
• Excellent project management skills with a track record of delivering complex initiatives on time and within budget.
• Strong stakeholder management and communication skills with the ability to convey complex technical concepts to non-technical audience.
• Proven experience leading teams in an agile environment.

Skills

Action Planning Adaptive Thinking Categorizing Data Change Management Database Management Systems (DBMS) Data Classification Data Compilation Management Accounting Negotiation Oral Communications Planning and organisational skills Policies & Procedures Policy Development Policy Implementation Presenting Solutions Professional Presentation Project Management Relationship Retention Strategic Planning

Competencies

Education

Bachelors Degree (B) (Required)

Closing Date

24 July 2025 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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