Field Services Engineer
Field Services Engineer
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Job Description
Our client is one of the largest suppliers of industrial equipment machinery and automation solutions in the world.
They are seeking a versatile and hands-on Field Services Engineer with strong Mandarin proficiency (HSK Level 4 or above) and several years of technical experience across industrial machinery automated systems and/or production line this role you will be responsible for customer training installation troubleshooting maintenance and commissioning at client sites across the region - including frequent interaction with Chinese-speaking engineering teams and vendors.
Please do not apply if you cannot speak Mandarin at a sufficient level or are unwilling to travel around the country on a regular basis.
For logistical reasons candidates from outside of HCMC should carefully weigh the possibility of relocation to HCMC before applying.
KEY RESPONSIBILITIES:
- Perform on-site installation commissioning and calibration of industrial machinery and production systems.
- Troubleshoot and resolve mechanical electrical and software-related issues in a timely and professional manner.
- Provide technical support and training to end users production operators and maintenance staff.
- Communicate directly with Mandarin-speaking OEMs vendors or technical support teams to resolve complex issues or coordinate remote diagnostics.
- Translate manuals service reports or technical documentation between Mandarin and local language/English when needed.
- Conduct regular preventive maintenance checks and performance audits.
- Escalate unresolved technical issues and collaborate with internal engineering and product teams to drive long-term solutions.
- Ensure that all work complies with customer safety protocols and internal quality standards.
- Prepare accurate and timely service reports parts usage logs and customer feedback documentation.
REQUIREMENTS:
- Bare minimum 3 years of engineering/technical support experience ideally with industrial machinery automation systems or production equipment.
- Proficiency in Mandarin at HSK Level 4 or higher (reading writing and speaking).
- Solid understanding of mechanical systems electrical controls sensors PLCs or HMI interfaces.
- Strong hands-on troubleshooting skills in field environments.
- Ability to travel frequently to customer sites across the region.
- Good communication and interpersonal skills with a service-oriented mindset.
- Bachelors degree in Mechanical Engineering Electrical Engineering Mechatronics or a related field is preferred.
If you are qualified and interested we kindly invite you to apply! In the meantime please consider following our company page at for more updates and relevant job opportunities.
Competitive benefits - negotiable upon further interviewing.
Employment Type
Full Time
