Key Account Leader (Hardline)
Key Account Leader (Hardline)
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Salary Not Disclosed
1 Vacancy
Job Description
Reporting directly to the Key Account Manager for Hardlines products you will do everything to ensure that our inspection programs consistently exceed our clients expectations and maintain the highest standards of service quality.
Your main responsibilities will be to:
Review and follow up the assigned Key Accounts (clients) for Hardlines goods: ensuring that clients requirements have been accurately identified and that they are fully satisfied with the Inspection Programs implemented.
Implement execute and measure Key Performance Indicators to drive projects and ensure a timing delivery and reliability of QC results;
Apply solution to enhance QIMAs quality of service by maintaining a low claim rate of clients.
Efficiently communicate with different internal teams (sales back-office frontline) as well as clients key contacts;
Support pre-sales inquiries as well as clients meetings with our operations experts;
Educate yourself on industry requirements and foster the transference of knowledge to team members for continually improving inspection protocols;
Assume a proactive role to lead a structure of 3 to 4 people (Supervisors and Specialists)
Qualifications :
In order to succeed in this role you must ideally have:
At least 3-5 years work experience related to quality control/manufacturing/supply chain and processes improvements preferably for hardlines and mechanical product.
Excellent spoken and written English; French (spoken) as an additional language is a plus.
A Bachelors Degree (preferred but is not a prerequisite) in mechanical supply chain or relative major;
Advanced skills in Microsoft 365 (Excel Powerpoint Outlook etc.)
Data analysis experience
Previous experience using ERP SAAS or similar platform a plus
Outspoken personality appreciable Interpersonal skills
Ability to work in a multicultural environment
Good time management enabling you to work to tight deadlines.
Additional Information :
Craft the future Start your journey at QIMA to REVEAL your potential!
Please send your CV to our HR Supervisor: Travis Tran at .
Because our differences make the difference at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
