CRM Data Contractor
CRM Data Contractor
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Job Description
Job Title: CRM Data Contractor
Location: Miami Fl
Duration: 1 year
Job Summary:
We are seeking a CRM Data Contractor to provide self-service reporting and data-driven recommendations. This role is responsible for analyzing campaign performance across email direct mail and website channels to enhance customer engagement and drive business growth. The successful candidate will work closely with the CRM team and cross-functional partners across the organization.
The ideal candidate will have a passion for turning data into actionable insights expert-level SQL skills and experience manipulating data in tools such as Google Analytics Looker and Tableau Desktop. Strong attention to detail a proactive mindset and a continuous improvement approach to processes and reporting are essential.
Key Responsibilities:
- Maintain datasets required for reporting on email direct mail and website performance using SQL through Google BigQuery SAS Enterprise Guide Microsoft Excel and similar tools.
- Prepare reports and visualizations using Tableau Desktop Looker Google Analytics Microsoft Excel and related tools with a focus on email direct mail website shopping funnels A/B tests and ad hoc initiatives.
- Analyze business performance and present findings and recommendations to stakeholders clearly and compellingly.
- Coordinate cross-functionally with Marketing Creative E-commerce Business Intelligence and IT teams to align CRM initiatives with broader business objectives.
- Streamline and automate processes to improve efficiency accuracy and resource utilization.
- Perform other duties as assigned.
Qualifications:
- Bachelors degree in Marketing Business Analytics Statistics or a related field.
- 3 5 years of experience in CRM Marketing Analytics or a similar role.
- Proficiency in SQL (BigQuery or SAS Enterprise Guide preferred) and experience with reporting and data visualization tools.
- Experience with Google Analytics (preferably GA4) or similar web analytics platforms.
- Experience building reports and dashboards in Tableau Desktop Looker or similar tools.
- Strong understanding of statistical techniques and advanced mathematical skills.
- Website tagging knowledge is a plus.
- Familiarity with Salesforce Marketing Cloud or similar ESPs.
Skills & Abilities:
- Strong time management and organizational skills.
- Exceptional attention to detail with a focus on accuracy efficiency and repeatability.
- Ability to solve complex problems with clean simple solutions.
- Excellent oral and written communication skills both one-on-one and in group settings.
- Ability to collaborate effectively across teams and meet deadlines consistently.
- Professionalism in all interactions and tasks.
Preferred Experience:
- Online industry or travel experience.
- Experience with A/B testing and marketing funnel analysis.
Benefits through CGC: Payday Fridays Dental Vision STD and/or LTD Voluntary Life & AD&D Accident Critical Illness Hospital Indemnity Health Advocate EAP Health Equity Commuter Benefits ZayZoon and 401k.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-time
