V-Twin Motorcycle Parts and Gear Support Representative $17-18/hr
V-Twin Motorcycle Parts and Gear Support Representative $17-18/hr
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1 Vacancy
Job Description
The Comoto Rider Support Team is currently looking for V-Twin Motorcycle focused Representatives for our next new hire class which is tentatively scheduled for October 6 2025!
Important Information:
- Compensation is $17-$18/hr. Eligible for performance based increase after a 4 month progress review.
- Additional compensation via sales incentives internal seasonal incentives seasonal overtime opportunities/bonuses attendance bonuses. and yearly company bonus.*
- The start date for the role is expected to be October 6 2025. Training will be Monday to Friday day shift (exact hours TBD). Once the 9 week training period is complete team members will be expected to transition to a new schedule which may include weekends.
- This is a remote position.
- Team members within a reasonable commuting distance to one of our 3 locations in Ormond Beach FL; Philadelphia PA or North Las Vegas NV may be asked to occasionally attend a day of work in office.
- This role requires familiarity of motorcycles specifically a familiarity with the needs trends and preferences of the V-Twin segment. (Harley Indian and other cruisers)
- This is not a technical position. You dont need to be a mechanic just a dedicated rider!
Product Specialist / Customer Service and Sales / Customer Loyalty / Rider Support; this role is all of those jobs in one. This isnt just about answering customer calls: You love to ride. You love looking for the next upgrade or add-on for your bike. You love helping other riders get the parts and gear they need. You are an excellent communicator both verbally and written.
Our V-Twin Rider Support Team Members are V-Twin aficionados that are devotees of the powersports industry and understand the importance of assuring a great customer experience driving sales and providing support for all riders that contact three companies under the Comoto Family of Brands: J&P Cycles Cycle Gear and RevZilla.
Our next Rider Support Team Member will:
Handle all ranges and levels of interaction with customers via phone email and live chat to help facilitate all aspects of customer interactions with enthusiasm polish and professionalism.
Assist with questions pertaining to fitment application modification and selection of motorcycle parts gear and accessories with an eye to the V-Twin segment.
Answer standard customer service questions as required such as assisting customers with returns lost packages and placing orders.
Take the advice given to the next level and help customers place orders for a complete customer experience.
Continually learn about a combination of some of the following: motorcycle parts and gear motorcycle riding motorcycle racing and bike modification among others.
Work with our logistics techs suppliers order management teams and other staff on a case by case basis to ensure that we overdeliver in every opportunity!
Be detail-oriented proactive and conscientious with a commitment to self-improvement.
Be an excellent polished communicator both verbally and through writing.
Help fellow riders all day every day.
Qualifications :
Our next Customer Service and Support Associate will have:
- Commitment to Comotos Core Values. You can learn more about those here.
Passion for motorcycles and related products (required)
Strong overall knowledge of motorcycle gear and accessories
Sound problem-solving and analytical skills
Established communication interpersonal and listening skills
Ability to interact and work in a fast-paced team-driven environment
Time management skills and the ability to organize and manage multiple priorities
Ability to work a schedule outside of standard business hours including nights and weekends
Experience in retail service or hospitality industries is a plus
Ability to speak multiple languages is a plus
High school diploma or equivalent required. Bachelors degree is a plus.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Customer Service
Key Skills
- Anti Money Laundering
- HRMS
- Informatica
- Barista
- Jni
- Accident Investigation
