Program Administrative Support, Project Support, North America Surface Transportation Amazon Customer Excellence System
Program Administrative Support, Project Support, North America Surface Transportation Amazon Customer Excellence System
Posted on :
13-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
North America Surface Transportation (NAST) Process Engineering Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated Program Administrator to assist in supporting NAST Cx (Customer Excellence) teams with project alignment tracking and deep dives. This is an exciting opportunity to join an established team within NAST and drive standardization of workflows within TOM (Transportation Operations Management) and Amazon Transportation Service (ATS). The person in this role will work autonomously in an ambiguous environment. The NAST Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The person in this role will deep dive complex problems is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting.
Key job responsibilities
Manage the successful completion of key deliverables throughout project life cycle for NAST Cx
Consistently review existing projects to identify gaps streamline and improve results
Monitor and track intake reporting to communicate tasks to internal and external stakeholders
Manage multiple work streams simultaneously across both internal and external stakeholder groups
Identify key stakeholder dependencies and create value propositions to drive engagement alignment and on-time completion of tasks
Experience within Microsoft Office programs with a focus on Excel
Proven work experience & strong background as an administrative support or project / data management
Experience developing implementing and/or auditing standard work
Experience creating content such as standard work or project updates for communication to large organizations and leadership
Experience with performance metrics and process improvement
Bachelors degree
Proficiency with query tools (SQL etc.)
Experience in operations supply chain procurement logistics or transportation organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37000/year in our lowest geographic market up to $66800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Manage the successful completion of key deliverables throughout project life cycle for NAST Cx
Consistently review existing projects to identify gaps streamline and improve results
Monitor and track intake reporting to communicate tasks to internal and external stakeholders
Manage multiple work streams simultaneously across both internal and external stakeholder groups
Identify key stakeholder dependencies and create value propositions to drive engagement alignment and on-time completion of tasks
Experience within Microsoft Office programs with a focus on Excel
Proven work experience & strong background as an administrative support or project / data management
Experience developing implementing and/or auditing standard work
Experience creating content such as standard work or project updates for communication to large organizations and leadership
Experience with performance metrics and process improvement
Bachelors degree
Proficiency with query tools (SQL etc.)
Experience in operations supply chain procurement logistics or transportation organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37000/year in our lowest geographic market up to $66800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Department / Functional Area
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
