drjobs Patient Financial Counselor (Full-Time)

Patient Financial Counselor (Full-Time)

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Johnston, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

We are adding a Patient Financial Counselor to our growing revenue management team. This team member is responsible for assisting patients and their families in understanding and accessing financial resources to cover medical expenses. This role involves evaluating patients financial situations determining eligibility for assistance programs charity care payment plans and other financial aid options.

Schedule
  • Full-timeMonday Friday 8am-4pm
  • Work is onsite at our Johnston location

What Youll Do

  • Conduct financial screenings and interviews with patients to determine eligibility of Hospital Charity Program. Obtain and document patient demographic/financial information. Verify insurance eligibility when applicable. Prepare payment estimates and payment plans based on insurance information such as deductibles co-pay etc.
  • Document all patient interactions and financial counseling activities in the electronic health record (EHR) or financial systems. Monitor and track application status for Hospital Charity Program and communicate outcomes to patients and internal stakeholders.
  • Educate patients and families on available financial resources including Medicaid charity care and hospital-sponsored assistance programs. Provide compassionate and culturally sensitive support to patients experiencing financial hardship. Advocate for patients by negotiating payment arrangements.
  • Collaborate with case management billing and registration teams to ensure accurate and timely processing of financial assistance.
  • Maintain up-to-date knowledge of federal state and local assistance programs and eligibility requirements.
  • Act as the primary liaison both in-person and via telephone for patients regarding inquiries about insurance coverage billing and payment options. Manage outstanding balances by issuing patient statements making follow-up calls and coordinating with collection agencies.

What Youll Need

  • High School Diploma/GED
  • Preferred: Associate degree in accounting Business Management or Healthcare related field
  • Minimum of 2 years of experience in healthcare financial counseling patient access or related field.
  • Preferred: Knowledge of Medicaid Medicare and other public assistance programs
  • Proficient use of Microsoft applications including Outlook Word and Excel
  • Strong attention to detail
  • Ability to exercise confidentiality regarding the affairs of clients staff their families and ChildServe business. Ability to maintain positive working relationships and demonstrate sensitivity to and respect for a diverse population.
  • Ability to communicate effectively in reading writing and speaking the English language.
Who We Are
  • ChildServepartners with families to help children with special healthcare needs live agreatlife.ChildServeis a leading pediatric healthcare provider with Iowas only childrens specialty hospital offering a variety of services and programs to meet each childs unique needs.
  • ChildServesfour key specialty areas include: complex medical care pediatric rehabilitation autism and behavioral health and community-based services. With a coordinated approach to care delivery services are interwoven and streamlined so families can address their childs needs in one location.
  • Established in 1928 ChildServeproudly provides more than 30 pediatric specialty services to nearly 6000 children in Iowa each year.
Ready to leave work every day knowing youve made a difference for kids and families Lets move Forward Together- apply today!

ChildServeis an Equal Opportunity Employer.

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.