Cafe Manager
Cafe Manager
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Job Description
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Location: Cleveland Botanical Garden
Position Type: Full-Time
- Oversee day-to-day caf operations ensuring efficient service and an exceptional guest experience.
- Manage inventory ordering and supplier relationships to maintain high-quality grab-and-go offerings.
- Recruit train and manage caf staff ensuring adherence to Spice Caterings brand standards.
- Monitor sales performance and implement strategies to meet revenue goals.
- Maintain compliance with health safety and sanitation regulations at all times.
- Address customer feedback promptly and professionally to enhance guest satisfaction.
- Manage weekly alcohol beverage inventory for caf special events
Beverage Program Oversight
- Support the Beverage Manager in executing the cafs alcohol service program in alignment with Spice brand standards.
- Ensure all alcoholic offerings are properly stocked rotated and served in compliance with state and venue regulations.
- Manage day-to-day beverage inventory for the caf including ordering receiving storage and monthly counts.
- Train caf staff on responsible alcohol service proper presentation and guest engagement.
- Coordinate with the Beverage Manager and Events team to ensure seamless beverage execution for caf and private events.
Team Development
- Implement a leadership model to engage develop and motivate staff ensuring they reach their fullest potential.
- Provide ongoing training and career development opportunities to encourage long-term employee retention.
- Recognize and reward high-performing team members creating a positive and goal-oriented work culture.
Qualifications
- Minimum 3-5 years of experience in hospitality management.
- Strong leadership and team management skills.
- Exceptional customer service and communication abilities.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Knowledge of food safety regulations and caf operations.
- Flexibility to work evenings and weekends as required for events.
Employee Culture
Spice is a founder-owned mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences.
At Spice we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work grow and deliver unforgettable experiences.
Our Core Values: P.A.C.T.
- Protect Your Peace
Prioritize well-being by setting boundaries managing stress and maintaining balance for sustainable performance. - Always Learning
Stay curious and adaptable embracing opportunities for growth and continuous improvement. - Cultivate Joy
Celebrate achievements foster positivity and create uplifting experiences for our team and guests. - Trust Respect
Act with integrity value diverse perspectives and treat everyone with honesty and dignity.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Spice Catering Co. founded in 2004 by Chef Ben Bebenroth merges fine dining expertise with regional and seasonal cuisine. Weve served tens of thousands of guests in various settings from Ohio to Napa. Our commitment to top-tier ingredients scratch-made techniques and personalized hospitality sets us apart. Beyond catering and event planning our ventures include Spice Acres a 13-acre farm in the Cuyahoga Valley National Park and Spice Field Kitchen our 501c3 non-profit. Our menus celebrate each seasons culinary inspirations and our event curation team handles every detail. Contact us today to start planning your unforgettable event!
Required Experience:
Manager
Employment Type
Full-Time
