Experience Management (Resource Management), Supervising Associate
Experience Management (Resource Management), Supervising Associate
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Job Description
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
As an EM Supervising Associate you will be responsible for supporting deployment; development; and capacity management of the Consulting client-serving professionals. You will be responsible for reporting requirements in order to effectively deploy client-serving professionals and provide them with meaningful career experiences. Youll receive regular supervision on a day-to-day basis to set appropriate priorities.
The Experience Management (EM) Supervising Associate will be supporting Consulting Canada as a member of the national Experience Management team.
Your key responsibilities
Deployment:
- Address complex scheduling assignments for assigned competencies.
- Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills development opportunities and project risk.
- Assist with the creation/maintenance of accurate personnel and client project schedules.
- Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
- Proactively monitor and highlight unassigned resources to minimize unassigned time
- Regularly communicate material schedule changes to the appropriate Experience Manager
- Communicate regularly with Experience Management team on the status of staffing requirements
Teaming:
- Demonstrate effective teaming with Consulting and cross service line EM team(s) by proactively/creatively responding to requests.
- Involved in ad hoc projects as required (i.e. task forces reporting process improvement committees training manuals etc.)
- Identify ways to improve Experience Management processes
- Participate in the orientation of new hires by providing an overview of the Experience Management function and operating model
- Partner with the Consulting Talent Team (i.e. HR) on Performance Management initiatives
- High degree of expertise on Experience Management systems/enablers including but not limited to ProFinda Retain/MERA; EYA; EY Discover; Mercury; and SuccessFactors.
- Work with peers across Consulting regions by contributing to EM priorities; task forces; and/or projects
Reporting:
- Act as a subject matter resource on EM tools/enablers
- Assist with the creation of Service Line; Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics
- Create reports and pivot tables for deployment data
Skills and attributes for success
- Bachelors degree or equivalent work experience
- Experience staffing consulting roles/professionals
- Advanced PowerBI and Microsoft Excel skills
- Proficient in other Microsoft applications
- Strong analytical skills with attention to detail
- English language skills - very strong written and verbal communication
- Proven client service focus with an ability to resolve issues quickly with a sense of urgency
- Strong problem-solving skills
- Flexible in adapting to constantly changing priorities
- Outstanding teamwork and interpersonal skills
- Confident at working independently and a self-starter
- Adept at handling multiple tasks with strong organizational skills
- 3-5 years of relevant work experience
- Experience in a professional services firm desirable
Ideally youll also
- French language will be considered an asset
What we offer you
The EY benefits package is designed to support your physical emotional financial and social wellbeing. Our extensive benefits include comprehensive medical dental and prescription drug coverage as well as mental health benefits a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off including personal days vacation days and additional firm-wide holidays along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.
Learn about our commitment to DE&I at you ready to shape your future with confidence Apply today.
To help create the best experience during the recruitment process please describe any accommodations you may need.
The salary range for this job in British Columbia is $75600 to $113400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education experience knowledge skills and work location city.
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting ourneuroinclusionand accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Mtis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
IC
Employment Type
Unclear
