Homelessness Intervention and Prevention Officers
Homelessness Intervention and Prevention Officers
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Job Description
Croydon is one of Londons largest and most diverse boroughs. With a thriving community and a growing demand for housing services we are committed to supporting residents in crisis and providing sustainable housing solutions. Were looking for a passionate and proactive Homeless Intervention and Prevention Officer to join our dedicated Housing Needs Service. You will play a vital role in preventing homelessness supporting vulnerable households and delivering positive housing outcomes for Croydons residents.
What youll be doing:
- Acting as the first point of contact for residents at risk of homelessness.
- Providing tailored housing advice support and sustainable solutions to prevent homelessness.
- Developing personalised housing plans and working with multiple agencies to deliver long-term results.
- Carrying out homelessness assessments and making legally sound decisions under housing legislation.
- Using innovative tools and prevention funds to help residents stay in their homes.
- Collaborating with internal teams landlords and external partners to provide effective housing pathways.
About you:
We are looking for someone with:
Strong knowledge of homelessness legislation prevention initiatives and housing law.
Experience in housing homelessness prevention or a related customer-focused service.
The ability to manage complex caseloads in a fast-paced target-driven environment.
Excellent negotiation problem-solving and communication skills.
Ability to support residents in challenging situations.
Why join us
We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you.
- Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
- Career Development: We invest in our staff and support their development.
- Generous Benefits Package: Enjoy a comprehensive benefits package including a Local Government Pension Scheme with an average employer contribution of 20% up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
- Family Friendly provisions: Generous maternity leave and family leave provisions
- Work Life Balance:Options for flexible and agile working options in line with service demand
- Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change
View our full range of Staff Benefits - Croydon Jobs Careers
To view therole profile click here
Application Closing Date: 2nd September
Assessment Centres:Week Commencing 16th September
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Required Experience:
Unclear Seniority
Employment Type
Temp
