System Operations Engineer
System Operations Engineer
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Job Description
About us
At Ada we envision a world where everyone gets the healthcare they need. Yet millions remain undiagnosed and untreated due to the complexity of identifying rare and underrecognized conditions even when effective treatments exist
Were changing that. Powered by leading AI and built by a team of physicians and clinical scientists Ada helps people get answers faster identifying those at risk and guiding them to the right care. Every successful journey makes us smarter and able to help more people.
If youre passionate about transforming healthcare and ensuring no one goes undiagnosed join us and be part of whats next.
About the role
We are seeking a System Operations Engineer based in Berlin Germany to help shape and define the next iteration of the infrastructure that manages Ada Healths IT and endpoints. Reporting into our Director of Platform you will leverage configuration tools such as Atlassian Okta and Jamf Pro as well as a range of enterprise software to maintain a consistent and seamless user experience for our employees.
This position offers a hybrid working model with one to two days in the office per week.
What youll do
- Continue developing our internal IT infrastructure and services (Okta Github Google Workspace Cloudflare Jira Confluence Slack) network (UniFi) including cloud servers (GCP AWS).
- Optimize Okta Administration through automation leveraging Okta Workflows and API integrations to automate identity management tasks and enhance security and efficiency.
- Manage and scale our fleet of macOS and Windows devices and related infrastructure (Jamf Pro Intune).
- Administer maintain and provide technical support for Atlassian tools including Jira Software Jira Service Management (JSM) and Confluence.
- Manage hardware inventory and ensure effective lifecycle management of all physical assets.
- Drive security standards in collaboration with the information security team and establish best practices for our enterprise environment.
- Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes.
- Provide 1st 2nd and 3rd level IT support to employees through our Jira service desk
What youll bring
- 3-5 years experience in a similar IT role.
- Strong knowledge and experience in Okta Administration Okta Workflows Jamf and Google Workspace is essential.
- Experience managing macOS or Linux operating systems in an enterprise environment.
- Experience with AtlassianGithub and managing API integrations is ideal but is not essential. Writing infrastructure as code is a plus!
- Knowledge of one or more programming languages such as Python or Bash would be preferred.
- Strong communicator and a solution-oriented mindset with a focus on improving IT infrastructure and user experience.
- Excellent written and verbal communication skills in English (bonus points if you can also speak German).
Whats awaiting you at Ada
- Flexible working hours to maintain a healthy work/life balance
- 30 days holiday plus public holidays to unplug rest and recharge
- Support to set up your home office space with the option for a co-working space subscription for our remote employees
- Parental benefits
- Employee Assistance Programs to help you look after your emotional wellbeing and deal with lifes challenges
- Stay active and healthy with a discounted ClassPass or Urban Sports Club membership
- Bike leasing scheme
At Ada inclusivity isnt just a goal its our foundation.
As a proud equal opportunity employer we embrace diversity in all its forms. We encourage applications from every corner of society regardless of race color religion sex pregnancy status national origin age physical and mental abilities marital status sexual orientation gender identity gender expression genetic information and any other characteristic protected by law.
Join us in shaping a more inclusive tomorrow.
Contact
If you have any questions please feel free to contact us at .
Please note that we do not accept applications sent via email. All applications need to be completed using the online form.
All your information will be kept confidential according to GDPR guidelines.
*Any commercial activities concerning this advertisement will not be appreciated.
Employment Type
Full Time
