Business Support Coordinator
Business Support Coordinator
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Job Description
JOB DESCRIPTION:
Business Support Coordinator
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of .
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
The Opportunity
The position of Business Support Coordinator serves our Toxicology business unit located in our Kansas City MO office. Business support coordinators are responsible for several functions that support our clients including scheduling onsite collections coordinating and following up on post-accident and reasonable suspicion testing and random testing.
What Youll Work On
Address client needs as they occur; demonstrated strong sense of customer service
Find and communicate with contractors to complete collection events.
Work with warehouse team to ensure contractors have necessary supplies to complete all scheduled events.
Act as liaison between contractors and accounting to ensure timely and accurate payment of contractor invoices.
Identify clients and collection network providers that require additional attention or problem resolution and communicate these issues to the appropriate member of management.
Negotiate pricing on a case by case basis for each collection event as needed.
Schedule emergency collections on an as needed basis for external clients and follow up to ensure timely and accurate reporting of test results.
Required Qualifications
Bachelors degree from four-year college or university or 2-3 or more years of related experience and/or training or equivalent combination of education and experience
Proficiency with Microsoft Office (Word Excel Outlook)
Preferred Qualifications
Prior drug testing knowledge
Federal DOT Drug Testing regulation knowledge
Basic understanding of pricing and profitability
Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews.
The base pay for this position is
$18.25 $36.55/hourIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
TOX ARDx Toxicology
LOCATION:
United States > Kansas City : 8140 Ward Parkway
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
IC
Employment Type
Full-Time
Key Skills
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