Lead – Data Platform Operations

HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMAN is committed to providing you with the opportunities innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do everyday.

Introduction: A Career at HARMAN - Harman Tech Solutions (HTS)

Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS you solve challenges by creating innovative solutions.

• Combine the physical and digital making technology a more dynamic force to solve challenges and serve humanitys needs.
• Empower the company to create new digital business models enter new markets and improve customer experiences

About the Role

We are looking for a strategic and hands-on Operations Lead to ensure the resilience performance and cost-effectiveness of our Azure-based data platform. This role combines platform reliability incident response SLA ownership and cost management (FinOps) with deployment oversight and CI/CD ownership.

What You Will Do

You will act as the single point of contact for operational issues coordinate responses to outages drive platform optimizations and lead FinOps forums across internal customer groups.

Operational Ownership

• Ensure smooth day-to-day operations of the data platform covering Azure Synapse Azure Databricks ADF and Power BI.
• Lead root cause analysis platform incident triage and stakeholder communications for any data quality delay or outage incidents.

Performance & Reliability

• Continuously monitor and optimize pipeline performance compute workloads Power BI refreshes and platform resource utilization.
• Define and enforce SLAs for critical datasets pipelines and reporting assets.

Cost Optimization & FinOps

• Lead FinOps forums with business stakeholders to analyze platform usage identify cost-saving opportunities and increase accountability.
• Track report and optimize spend across Databricks clusters Synapse pools ADF activity runs and Power BI usage.

CI/CD & Deployment Management

• Manage and improve CI/CD pipelines for deploying data pipelines (ADF) notebooks (Databricks) and Power BI assets.
• Collaborate with engineering teams to ensure safe automated and compliant releases of data workflows and platform changes.
• Own version control hygiene release management standards and rollback procedures for critical changes.

Monitoring Automation & Tooling

• Implement observability solutions using Azure Monitor Log Analytics or other native tools to detect issues proactively.
• Create operational dashboards and alerts and automate common failure recovery tasks where possible.

Governance & Process Leadership

• Develop and maintain runbooks escalation protocols and incident management playbooks.
• Collaborate with data engineering and analytics teams to align operational strategy with business priorities and platform roadmap.

What You Need

• 8 years in data platform or DevOps/operations roles
• 2 years in a leadership or strategic position supporting modern cloud-based data platforms

Technical Expertise:

• Strong hands-on experience with Azure Synapse Databricks ADF and Power BI
• Experience managing CI/CD workflows for data deployments (e.g. Azure DevOps GitHub Actions)
• Familiarity with Infrastructure-as-Code release automation rollback planning
• Solid grasp of cloud-native monitoring and incident management practices

Skills:

• Excellent communicator especially during high-stakes operational incidents
• Strategic mindset with ability to link technical performance with business value and cost
• Strong documentation process ownership and problem-solving skills

Nice to Have

• Experience with Azure Purview data governance tooling or automated data quality checks
• Familiarity with ITIL or formal service management practices
• FinOps or Azure cost management certification
• Knowledge of GDPR HIPAA or other data compliance standards

What Makes You Eligible

• Be willing to travel up to 25% domestic and international travel if required.
• Successfully complete a background investigation as a condition of employment

What We Offer

• Access to employee discounts on world class HARMAN/Samsung products (JBL Harman Kardon AKG etc.)
• Professional development opportunities through HARMAN Universitys business and leadership academies.
• Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.
• Tuition reimbursement.
• Be Brilliant employee recognition and rewards program.

You Belong Here

HARMAN is committed to making every employee feel welcomed valued and empowered. No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s weve been amplifying the sense of sound. Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected.

Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature todays most sought-after performers while our digital transformation solutions serve humanity by addressing the worlds ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other.

If youre ready to innovate and do work that makes a lasting impactjoin our talent community today!

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.