Senior Solutions Engineer
Senior Solutions Engineer
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Job Description
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands with thousands of customers worldwide. With one central platform brands can seamlessly deliver consistent accurate and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by industry leaders such as Built In Fortune and Great Place To Work!
Who We Are
Yext is the global leader in helping enterprise brands uncover and fix gaps in their digital visibility. We analyse how businesses appear across search engines websites apps and more then deliver clear actionable solutions that ensure customers always find accurate consistent and compelling information. With a primary focus on improving brands GEO (Generative Engine Optimisation) Yext provides the technology to improve visibility drive engagement and deliver measurable business results.
The Role
As aSenior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe. This role is perfect for someone who lives at the intersection of technology creative storytelling and commercial value someone who brings clarity to complexity and influence to every interaction.
Youll work hand-in-hand with Yext Revenue Product Marketing Professional Services and Customer Success to land and expand strategic accounts while positioning the Yext platform as essential to how brands stay discoverable accurate and competitive in an AI-first world.
What Youll Do
Youll play a pivotal role within a cross-functional account team working alongside an Account Executive Client Success Manager with support from a Solutions Architect and/or Platform Consultant where needed. Every Yext client is backed by a dedicated team focused on driving growth delivering value and ensuring long-term renewal.
You will collaborate and help to define execute and evaluate client account/opportunity strategy execution and growth.
- Collaboratively work as a core member of the EMEA SE team.
- Understand the why behind a clients goals then shape and showcase the how using Yexts full platform.
- Build compelling demos POCs and solution narratives that bridge Martech GEO/SEO Site Search Reputation Management Analytics and Content Management. These presentations can include:
- Bespoke site search applications
- Bespoke GEO web pages
- Bespoke AI Search analytics reports
- Strategic Business Review presentations
- Industry Benchmark insights best practice guidance and thought leadership
- Be the voice of clarity: distil complex technical value into business outcomes for stakeholders from marketing managers to the C-suite.
- Present at events run workshops author content and contribute to Field Marketing initiatives across the region.
- Collaborate cross-functionally with Product Marketing Enablement Professional Services and Customer Success to evolve our GTM story.
- Be a leading voice back to Yext Product to aid further Product Road Map direction with a specific focus on EMEA client needs & requests.
- Lead or support technical RFP/RFI responses where required.
- Travel within the region (primarily UKI Nordics Benelux South Africa) with occasional trips to the US and wider Europe.
What You Have
We are looking for an experienced Solutions Engineer with a proven track record of successfully selling and renewing Enterprise software solutions.
- BA/BS degree or similar University level education
- A minimum of 3-5 years experience in Solutions Engineering.
- Demonstrated history of quota attainment or team goal attainment.
- Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level.
- Excellent understanding of digital marketing/product experiences and respective industry knowledge. Specific experience in the following topics is an advantage:
- Database Architecture (inc. Graph Databases)
- Full-stack Web Development including Front-end Frameworks i.e. React / JavaScript / TypeScript
- GEO/SEO understanding and proven use cases
- Site search solutions (e.g. Yext Algolia Elasticearch)
- Headless CMS / DXP platforms (Contentful Sitecore AEM etc)
- REST / GraphQL APIs
- Modern Web Development & Accessibility
- Analytics platforms
- LLMs RAG and Graph Database concepts
- You must be a natural storyteller who simplifies complexity engages executives and builds trust quickly.
- You have an ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers.
- You have experience of working in a MEDDPICC Sales Process (or similar).
- You are curious by default you read experiment learn and share without being asked. Displaying these attributes outside of the working environment is highly important.
- You are proactive self-directed and able to drive outcomes across multiple stakeholders.
- You are comfortable working across business functions: Sales Product Marketing Enablement Customer Success and Professional Services.
- You will be happy to speak at events panels webinars or workshops.
- Multilingual skills are a bonus especially French German or Italian.
Why Join Yext
You will have the opportunity to work on cutting-edge AI products that solve real customer problems.
- You will be part of a collaborative culture that moves fast and learns faster.
- You will help shape the future of search and digital experience and grow your own career in the process.
- Daily budget for lunch; delivered to the office.
- Excellent private health care benefits.
- Yext Employee Resource Groups i.e. Express (LGBTQ) Equip (Cultivates a safe and inclusive space through physical and mental health education) etc.
Apply now if youre articulate technical commercially minded and hungry to shape what comes next in enterprise AI.
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Yext is committed to building an inclusive and diverse culture where every person is seen heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races colors ethnicities religions creeds national origins ancestries genetics sexes pregnancy or childbirth sexual orientations genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual) ages physical or mental disabilities citizenships marital parental and/or familial status past current or prospective service in the uniformed services or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. It is Yexts policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application interviewing or participating in the employee selection process please complete this form.
Required Experience:
Senior IC
Employment Type
Full Time
