HR Program and Operations Manager
HR Program and Operations Manager
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$ 98000 - 132000
1 Vacancy
Job Description
Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois southwestern Florida northwestern Indiana west Michigan and southern Wisconsin and commercial banking offices in Chicago Denver Milwaukee Grand Rapids Mich. and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont Illinois and listed on the NASDAQ Global Select Market under the symbol WTFC.
Why join us
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 175 community bank locations we offer opportunities to grow and develop in your career
- Promote from within culture
Why join this team
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
Job Description Summary
The HR Operations and Program Manager is responsible for the effective and consistent coordination and implementation of HR business processes functions and procedures and monitors HR projects and workflow.
What Youll Do
Manage HR Analytics
- Create and streamline HR reporting as needed for regulatory requests internal and external audits Board of Director meetings and associated committees various Wintrust operation committees entity level reporting and HR based needs through both external consultants and departmental builds.
- Leverage technology with repeatable processes reducing manual intervention on weekly monthly quarterly and annual reporting where possible.
- Create and enhance Workday Dashboards.
- Partner with COEs to enhance and maintain KPIs and KRIs for HR to mitigate risk and identify escalations related to performance as needed.
- Manage mentor and develop direct reports. Responsible for communicating timely feedback objectives and goals.
HR Service Center Manager
- Manage the HR Service center team. Manage mentor and develop the team. Responsible for communicating timely feedback objectives goals and SLAs.
- Utilize Salesforce CRM system to report on team member inquiries and partner with COEs to address escalated employee issues.
Audit and Policies/Procedures
- Ensure compliance with all required policies and develop procedures for HR community. Provide training materials/guides for HR processes.
- Maintain compliance with federal state and local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance
- Maintain knowledge of trends best practices regulatory changes and new technologies in human resources talent management and employment law.
- Partner with Employee Communications and COEs to prepare communications for HR activities for employees/managers (Ie Payroll communications changes to Workday and other HR systems policies procedures).
- Maintain HR SharePoint and Egnyte systems and partner with IT regarding data requirements
- Partner with Internal Audit Compliance and HR COEs to ensure all compliance/audit reviews or exams are completed managing responses and mitigating findings.
Projects
- Support and/or lead deployment of projects and programs for both HR and enterprise needs that include but are not limited to project documentation (gap analysis business case financials and projections) project management change management implementation and communication. Partnering with external consultants and internal team members to identify key milestones socialize decisions while meeting deadlines and budget.
- Annual and ongoing support related to engagement and pulse surveys
- Annual RCSA review
- HR project lead for acquisitions partnering with the COEs to ensure a smooth transition/hiring of all employees and HR vendors etc.
- BCP Liaison ensure that HR BCP plan is up to date and conduct annual BCP exercises.
Workday HCM Functional Lead
- Troubleshoot Workday issues as it relates to HCM business processes partnering with the COE on recommendations and issue resolution.
- Lead Workday semi-annual release upgrades and enhancements.
- Provide training and overall direction for Workday to ensure we are optimizing our investment in the technology
- Optimize employee and customer experience and workday utilization by keeping up with enhancements and workday functionality
Required Skills/Abilities
- Experience working with and creating databases and dashboards using all relevant data to inform decisions
- Strong knowledge of Workday HRIS system
- Strong interpersonal skills with the ability to build and manage key stakeholder relationships across the organization to influence decisions and drive change management across all levels of the company
- Highly organized with the ability to prioritize and manage number projects of varying size and complexity with competing priorities
- Excellent communication collaboration and delegation skills
Education and Experience
- 7-10 years of relevant experience
- HR certification highly desired: SHRM-CP /SHRM-SCP / PHR SPHR
- Experience in HR transformation process changes and implementation
Benefits
Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance
Compensation
The estimated salary range for this role is $98000 - $132000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors such as a candidates qualifications skills and experience.
From our first day in business Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation including community banking and financial services subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.
Required Experience:
Manager
Employment Type
Full-Time
