Returns Specialist â 1st Shift - $32.05/hr
Returns Specialist â 1st Shift - $32.05/hr
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Schedule: Mon Fri 7:00am 3:30pm OT as needed
What You Will Do:
As the Returns Specialist you will manage customer orders and complaints oversee inventory and warehouse tasks and coordinate complex logistics while supporting continuous improvement and operational excellence.
- Manage order data and metrics triage incoming orders and ensure timely and accurate fulfillment of customer orders
- Handle customer complaints provide tracking updates and process return merchandise authorizations (RMAs)
- Supervise picking and packing processes ensuring accuracy and efficiency in order preparation
- Oversee shipping logistics coordinate with delivery carriers and manage transportation schedules
- Track inventory movement and delivery progress to ensure timely arrival and customer satisfaction
- Manage dangerous goods and hazardous materials in compliance with regulatory requirements including safe handling and shipping
- Administer global trade systems and transportation management tools for order booking shipment tracking and compliance
- Generate and manage manual and end-user proformas; coordinate manual shipments for intercompany and intracompany transfers
What You Need:
Required
- High School Diploma or GED
- Minimum of 5 years relevant experience
Preferred
- Associates or Bachelors degree in Supply Chain Management
- Competent with Microsoft Office Suite
- Clerical/administer work in a manufacturing supply change or customer service environment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
