drjobs HC_Technician 3 - Biomedical_HC

HC_Technician 3 - Biomedical_HC

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1 Vacancy
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Job Location drjobs

Helena, MT - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description Summary

Job Description

Roles and Responsibilities:

Role Summary :

Responds to service calls to evaluate diagnose and perform repair and planned maintenance (PM) on complex customers biomedical equipment. Drives customer satisfaction through Service Excellence. May as part of their position function as a Site Leader.

Responsibilities :

  • Evaluate complex customer biomedical equipment issues implement appropriate repairs perform PM and safety/environmental inspections and maintain effective customer relations.
  • Lead others as needed regarding appropriate GE policies procedures hospital protocol and complete necessary documentation.
  • Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up leading to strong customer relations and customer satisfaction.
  • Effectively communicate and partner with teammates and colleagues.
  • Implement GE/customer facility contract and support customer and business goals/objectives.
  • Lead instruct and assist technicians on basic and complex repairs/resolution.
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).
  • Proactively reach out to others on team (e.g. provide help share best practices mentor others).
  • Share on-call responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares tools and test equipment and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors service delivery processes in compliance with GE policies as instructed.
  • Enhance and maintain technical knowledge of current standards codes and procedures regarding safe and effective use of medical equipment through formal instruction.
  • May perform role of site leader (e.g. direct activities of fellow BMETs assigned to site engage in a more interactive customer relationship interact with customer leadership participate in a Safety Committee).
  • Meet Health and Human Services Environment Health and Safety requirements and all other applicable regulatory requirements.
  • Qualifications :

  • Associates or Bachelors degree in Electrical Engineering Biomedical Engineering Mechanical Engineering
  • or related field and 4 years of experience servicing medical equipment;
  • OR equivalent military education and 4 years of experience servicing medical equipment;
  • OR High School Diploma/GED and 6 years of experience servicing medical equipment.
  • Proficiency in completing electronic documentation using technological tools (e.g. Ipad Iphone) and familiar with technological programs (e.g. Microsoft Office).
  • Experience developing and maintaining good customer relations at all levels (e.g. nurses doctors leadership).
  • Experience interfacing with both internal team members and external customers as part of a solution
  • based service process.
  • Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • Ability to work independently and as a team to implement solutions through problem solving.
  • The successful applicant must comply with GEHCs standard background check including a post-offer drug test.
  • In addition during employment the employee must comply with all customer access policies including but not limited to obtaining and/or providing proof of required immunizations and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
  • Special Physical Requirements:

    Candidate must be able to lift carry push and pull up to 35 lbs. unassisted and frequently bend stoop twist climb crouch/squat kneel/crawl sit and stand for long periods of time.
  • Candidate must also be able to reach at above and below shoulder level flex/extend neck and have good hand and finger dexterity.
  • Specific vision abilities required by this job may include color close vision di
  • While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.


    Required Experience:

    IC

    Employment Type

    Full-Time

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