Traveling Installation Technician, Rochester
Traveling Installation Technician, Rochester
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Job Description
Who is Flock
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities businesses schools and law enforcement agencies - to shape a safer future together. Our full-service maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities. Without compromising transparency or privacy we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment where a bias towards action is rewarded.
We have raised over $700M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Bedrock Capital Meritech Capital Partners and Initialized Capital. Now surpassing a $7.5B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
Flock Safety is looking for a Traveling Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field.
Job Responsibilities:
Install poles of varying lengths per install specifications. Requires digging a minimum of 8 x 36 holes.
Mount solar panels on poles and attach external batteries to solar panels
Affix license-plate reading cameras with PTZ (Pan Tilt Zoom) technology to poles
Work on both public and private roads working often on equipment 10-12 high.
Regularly work with a bucket truck and/or ladder to work on equipment up to 30 feet high.
Repair minor breaks in underground irrigation or private wiring
Provide installation pictures via the Flock field app on a mobile device
Perform administrative tasks such as inventory management and receiving product shipments
Perform work in safe and professional manner
Meet with customers to discuss installation options and perform site surveys
Interpret traffic control plan and permit drawings to identify the proper installation location for a Flock device
The Skillset
This role requires frequent/continuous bending digging reaching climbing squatting sitting standing walking driving and independently lifting up to 50 lbs.
Prior experience with field work is a plus: construction security systems low voltage wiring or similar.
Prior knowledge of operating a bucket truck on occasion.
Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.
Prior use of power tools motor vehicles and heavy equipment
Must be comfortable working on ladders at high heights
Handyman-like experience whether personally or professionally.
Good time-management organization and communication skills
Desire to work outdoors and be comfortable working in all weather conditions and outdoor elements
General knowledge for all things tech and the ability/desire to learn and work with new software/tools.
Basic knowledge of computer skills Office Suite Google Suite and email
Must be at least 21 years of age to rent a vehicle and meet company vehicle insurance requirements.
Required Availability:
M-F during daylight hours. Overtime is expected and required. Start and end times will vary based on time of year (solar constrained) and the workload. As a traveling technician you may be asked to work extended hours and weekends in order to meet project deadlines and customer expectations.
Travel:
As a Traveling Technician you go where the work is. We anticipate the travel demand for this role to be approximately 90%. You will fly frequently typically traveling for a couple weeks at a time.
Feeling uneasy that you havent ticked every box Thats okay; weve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as an Installation Technician at Flock Safety.
The First 30 Days
Understand how to complete timekeeping in our payroll software & book travel
Complete OSHA 10 certification and 2 weeks of in-field Training
Introduction to the following work order types (Site Installation Maintenance and Site Surveys)
The First 60 Days
Working solo in the field with the support of your leadership team and technical support staff
90 Days & Beyond
Complete all work orders assigned excel with the tools and metrics we use and have built a strong relationship with your team members leaders and key cross-functional stakeholders.
The Interview Process
We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.
Our First Chat: During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are.
The Panel: Learn more about the team responsibilities and workflows. You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values. Depending on the team and role you are interviewing for you may meet with several teammates as well as cross-functional partners.
Salary & Equity
In this role youll receive a starting salary of $57200 as well as stock options.
The Perks
Flexible PTO: We seriously mean it plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical Dental and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven a complete digital health benefit for starting and raising a family. Flock will provide a $50000-lifetime maximum benefit related to eligible adoption surrogacy or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits including therapy coaching medication management and digital tools all tailored to each individuals needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock Flock Proud and Melanin Motion. If you are interested in talking to a representative from one of these please let your recruiter know
WFH Stipend: $150 per month to cover the costs of working from home.
Tools & Gear: Flock Safety-branded uniforms tools and safety gear as well as an annual $250 uniform expense allowance
Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive transparent and collaborative. Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training as well as market indicators. The range above is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
Required Experience:
IC
Employment Type
Full-Time
