Senior Field Service Technician

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

Your Role and Responsibilities:

Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines. This role specializes in the installation maintenance troubleshooting and repair of critical power systems including uninterruptible power supplies (UPS) power distribution units (PDU) static switches (STS) and related systems. This role ensures the continuous reliable operation of mission-critical infrastructure for data centers hospitals telecommunications facilities and other environments where uninterrupted power is essential.

The work model for the role is: Remote (Colorado)

This role is contributing to the Electrification Smart Power division in Colorado.

You will be mainly accountable for:
Performs service tasks identifies technical problems and conducts analysis through remote or on-site activities in various service categories (installation and commissioning maintenance repairs engineering and consulting advanced services extensions upgrades and retrofits end-of-life services replacements etc.).
Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers understands their needs and identifies new sales opportunities to communicate internally.
Coordinates prepares and ensures that all materials parts and equipment are available and meet the appropriate quality standards for service activities.
Provide technical guidance and mentorship to junior technicians assisting them in developing their skills and expertise.
Prepares all documents and reports to be delivered to the customer representative. Reports work done in a timely manner and follows up when needed.
Identifies potential equipment failures proactively and requests corrective actions. Troubleshoots equipment failures and makes recommendations to prevent future issues.
Identifies suggestions for product and quality improvement and communicates them within the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Qualifications for the role:

• 5 years technical/electrical school preferred and/or relevant military experience.
• Must be willing to travel.
• Experience with 3 phase (208/480vac) power distribution equipment (UPS PDU STS Panelboards etc.) or similar/relevant Military experience and or field service experience.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

Why ABB

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D 100% employee paid up to maximums
• Short Term Disability up to 26 weeks Company paid
• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
• Parental Leave up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time Off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $65100 and $104160 annually.

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