Mortgage Outbound Call Center Sales Associate
Mortgage Outbound Call Center Sales Associate
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Job Description
At Fannie Mae the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here you will grow your career and help create access toaffordable housing finance.
Job Description
As a valued colleague on our team you will play a pivotal role in promoting and selling Fannie Mae mortgage-related products and this role you will execute targeted outbound call campaigns to existing Fannie Mae clients to promote position and drive adoption of our mortgage-related products technology solutions and services.
THE IMPACT YOU WILL MAKE
The Mortgage Outbound Call Center Sales Associate role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities:
Execute targeted outbound call campaigns to promote and drive adoption of Fannie Maes mortgage-related products and services.
Conduct high-volume outbound calls to existing clients including lenders servicers and housing partners.
Identify sales opportunities generate leads and qualify prospects for follow-up by internal account teams.
Maintain accurate documentation of interactions and outcomes within CRM systems.
Meet or exceed monthly performance targets including call volume conversion rate and engagement KPIs.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
2 years of experience in an outbound call center or inside sales role in the mortgage industry.
Strong understanding of the mortgage ecosystem including lenders servicers and secondary market operations.
Demonstrated success in consultative selling lead generation and driving product adoption.
Excellent communication interpersonal and persuasion skills.
Comfortable working in a fast-paced metrics-driven environment.
Proficient in CRM platforms (e.g. Salesforce Pipedrive HubSpot) and Microsoft Office tools.
Ability to quickly learn and articulate complex product offerings.
Desired Experiences
Bachelors Degree or equivalent.
Experience working with enterprise-level clients in the mortgage or fintech space.
Knowledge of Fannie Mae products tools and solutions (e.g. Desktop Underwriter Collateral Underwriter or Servicing Marketplace).
Bilingual abilities are a plus.
This is a Hybrid role with in-office expectations of 4-5 days a week in our Plano Office.
Business Account Management Solutions - Client Engagement and Sales - Senior Associate
Target Pay Range: $68000 to $89000 a year.
#LI-Hybrid
#LI-ML1
Qualifications
Education:
The future is what you make it to be. Discover compelling opportunities at most roles employees are expected to work onsite on a regular basis at their designated office -office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion sex national origin disability age sexual orientation gender identity/gender expression marital or parental status or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial well-being. See more here.
Requisition compensation:
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0Required Experience:
IC
Employment Type
Full Time
