Community Director
Community Director
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$ 55000 - 70000
1 Vacancy
Job Description
Cooper Street Capital is looking for a Community Director in Spokane Washingtonto join our growing team!
Who We Are:
CSC Management is a privately owned multi-family property management firm headquartered in Aspen CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as Spokane Austin HoustonEl Paso Albuquerque Portland and Oklahoma City - with close to 5000 units under management.
Job Summary:
The Community Director is the key to success at our property this position you will act as the property manager for a multi-family apartment home property in Spokane will be in charge of overseeing rehab and property improvement projects. You will be responsible for all property operations and will manage and coordinate people activities and available resources in order to maximize occupancy levels and property values. Leasing is a high priority for this essence you will make sure that the property is running smoothly that tenants are safe and satisfied and that all facilities and compliance are in great addition you will support and/or train the support staff and maintenance team to perform their jobs to the fullest potential.
Benefits:
- Yearly Salary: $55000 - $70000
- On-going training and development in topics relevant to the Property Management industry
- PTO including vacation sick and personal time off as well as paid holidays
- Performance Bonus Programs
- 401K & 401K Employer Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Life insurance
- Parental leave
Responsibilities
- Collaborate with Regional Manager in the creation of operational budgets
- Manage the property to perform in line with the established budget guidelines throughout the year
- Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
- Perform evictions utility cut-offs and landlord liens as required on delinquent rents
- Lease vacant units by communicating with leads giving tours and advertising the property with creative marketing techniques.
- Communicate with vendor/contractors concerning work scheduling billings vendor relations and certificates of insurance
- Approve and submit all invoices to corporate office for payment
- Hire terminate train motivate and supervise all onsite staff in order to achieve operational goals. This includes new employee onboarding annual performance reviews review and approval of timesheets instructing and advising onsite staff of employee procedures and guidelines.
- Conduct ongoing training with office staff
- Conduct all business in accordance with company policies and procedures Fair Housing Americans with Disabilities Act Fair Credit Reporting Act and all other laws pertaining to apartments
- Know the application leasing and all applicable WA property code laws
- Ensure that lease files are complete and that completion of leases is being executed properly
- Ensure that the office opens on schedule is clean and that model apartments are ready for tours and inspections
- Attend scheduled meetings with visiting CSC and Cooper Street Capital team members
- Maintain records on all aspects of management activity on a daily weekly and/or monthly basis. Submits required reports to central office on a weekly and monthly basis
- Communicate all challenges affecting the operation of the property to the Asset Manager in a timely manner
- Ensure all calendar activities are conducted in a timely manner to meet required deadlines
- Ensure all required permits by city county and state are current at all times e.g. multifamily license pool/spa boiler etc.
- Maintain positive customer service attitude that contributes to a vibrant community
- Delegate inspections with residents for all move-in/move-outs
- Review and track all notices to vacate to determine the cause of the move-out
- Initiate and implement policies/procedures to maintain resident communications; e.g. complaints service requests etc.
- Support residents with payment plans and community supports as needed
- Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit
- Update Make Ready Board daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out
- Monitor and schedule all maintenance activities
- Inspect the Maintenance Shop monthly to ensure compliance with CSC policy
- Report all liability and property incidents to the Central Office immediately. Ensure that all occupational injury claims are reported and proper paperwork is completed immediately and forwarded to the Corporate Office within 24 hours.
- Manager will conduct monthly safety meetings and complete Safety Checklists with Maintenance
- Delegate or conduct market surveys monthly. Delegate or shop comparables and be aware of neighborhood market conditions
- Maintain awareness of market/industry conditions and trends via trade publications professional organizations etc.
- Complete Marketing Plan quarterly
- Welcome and show property to prospective new residents. Also handle incoming phone calls from prospective new residents and complete appropriate paperwork.
- Approve all rental applications
- Approve and sign all lease paperwork and addenda
- Approve and sign off on all commission forms
- Complete leasing goals weekly
- Perform a variety of position related tasks as requested by the Regional/Asset Manager or CSC leadership team
Minimum Requirements
- 3 years experience managing apartment properties
- 2 years managing property teams (maintenance support staff)
- Evidence of leadership qualities within the region the company and/or the industry
- B.S. in Business Real Estate or equivalent preferred
- Proficient knowledge of Microsoft Office Suite Email Dropbox Google Drive and Online Databases like Entrata and Bluemoon
- Proficient knowledge in basic accounting reading financial statements and managing budgets
CSC is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including but not limited to: veteran status marital status military status race age gender religion sexual orientation or national origin.
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Required Experience:
Director
Employment Type
Full-Time
